Blackbaud Merchant Services

We can't track conversions on LO Checkout forms without the ability to add a Google Tag (from Google Tag Manager) into the iFrame that accepts payment.

Able to send event attachments, such as waivers, in a message that goes out to the employees that are attending the event.

On each event page, add a results section under the event description. Make this a reportable field in the reports for easily pulling results of every event. This would let employees see their impact Ex.: Food Drive has a results tab where company...

I can't imagine why anyone who is doing a search in BBMS would not want to see all transactions as the rule (default) and so it's hard to understand why the default is to include credit cards only. Can this suggestion please be forwarded to BBMS s...

We, as an organization, would like to be able to see how successful the Complete Cover initiative has been to us. It would help to report on the donors that have opted to help us out.

11/17/2021 A transaction of $250.00 was processed. The donor intended to give $200.00. A refund of $50.00 was issued. The processing fee remained $7.26 instead of decreasing to $5.86. Suggestion: Assess processing fees according to the actual amou...

Best efforts are made to white list IP addresses before an Event. Creating this notification will allow us to rapidly respond to blacklisted IPs

As a nonprofit we use the blackbaud mobile swipers as a way to collect different types of donations and sales at fundraising events. You could have silent auction purchases, merchandise sales, and raffle squares all rolled into one price with no w...

Direct debit payments from Canadian banks take an additional 3 days over US banks. This time period should be shortened to be consistently applied across both countries.

In the legacy MobilePay app it gives you the option to type in the credit card number. It would be nice to see this feature in the new App.