Blackbaud Merchant Services

In order to use the BBCRM auto reconciliation tool, the 6 digit authorization code must be on the revenue record. We are using the BBMS API and we are not able to pass this code to BBCRM.

Can we offer touchless payment options for our customers?

It would be nice to be able to know that a payment is part of a recurring gift that is being auto-processed by BBMS when looking at a transaction report. It could be something as simple as a recurring gift (Y/N) column/

Our company is looking to provide contactless payment solutions to our visitors as a safer payment option in relation with the COVID-19 pandemic. Contactless payment systems are credit cards and debit cards, key fobs, smart cards, or other devices...

If you have to do a transaction search, the search requires the credit card (CC) holders name;however the auto generated email that you receive to alert you that a CC gift/payment has been made gives you the supporters name. Therefore it can be ...

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

Luminate is on local standard time but BBMS is on EST. As a result, there are instances most days where a donation has different gift dates between the two systems. Seems like a very minor issue but does impact our effeciency and makes our recon...

Since BBMS gateways can be used for a variety of purposes beyond donations, add an option to allow the gateway to pass along processing fees to the user rather than charging the fee to the institution.

Currently, you cannot export the designation made by the donor when contributing online. Therefore, if the Other field is used for gift designation, there is no way to perform quality control for gift processing. Did the gift processor make the ...