Blackbaud Merchant Services

The OLX Event website forms provide the ability to pay fees and make a donation at the same time. And while these amounts are separated on the form, indicated in OLX and in the batch - they are merged in BBMS as one total. I need to reconcile wi...

We need the OLX Website Form Name in order to reconcile with Finance. We have so many different OLX websites - some are collecting donations (which go into RE), some Event fees (which are NOT going into RE) and some collect both fees and donation...

Example: silent auction fundraising event when one donor 1) buys a ticket for $50, 2) wins a silent auction item for $100, and makes a charitable donation for $50. You would obviously only swipe their card once at check out for the $200 total rath...

Alipay is China's largest mobile wallet. Alipay is creating an Ambassador program to allow Chinese visitors to have a seamless, cashless experience while in the US. In 2018, 3.2 million Chinese visited the US and spent approximately $8.8 billion, ...

Currently, the Blackbaud Credit Card updater runs monthly – although running more frequently is not an inherent limitation of the Credit Card Updater service. Blackbaud may only choose to import updated data monthly due to business process limita...

Currently, we can see which mobile unit was used, but not the actual user. We would like to know the actual user to have an audit trail and direct inquiries appropriately.

Please add MobilePay P2PE integration to the roadmap. P2PE integration is in the process for BB Checkout, however, MobilePay isn't on roadmap. Integrating with a P2PE validated solution is critical for processing mobile payments. MobilePay's encry...

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

Please consider adding a new feature/alert in all Blackbaud applications for the customer/cardholder in the event that an identical submission/payment is made to the merchant services gateway. This feature/alert would notify cardholders immediate...