Blackbaud Merchant Services

It happens. The second you submit a gift for $2500 you realize that you meant to enter $25.00. No matter how conscientious you are, data entry errors happen. Also at times a donor will call shortly after giving a gift to amend the amount or change...

Current card readers require audio jack. Newer iPhones don't have an audio jack. A new card reader that uses the lightning port without an adapter would be useful.

In addition to Online Notifications in the BBMS portal, we could really use a MobilePay Transaction notifications to alert gift processors when mobile transactions come in.

Currently, we can see which mobile unit was used, but not the actual user. We would like to know the actual user to have an audit trail and direct inquiries appropriately.

To better enable use of MobilePay at events, allow a standard list of items to be created for a dropdown menu. User could then pick from list ie. golfer, dinner, silent auction, etc. and then process the transaction as currently done. This would...

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

It would be great to have the ability automatically email PDFs of daily transaction reports! I see there's an option to email transactions weekly or monthly. Would love for 'daily' to be added to the list. Thanks!

We currently use the blackbaud mobile pay app at events. This is ideal since everything flows to BMS and you can upload to Raiser's Edge. It's convenient to take payment and donations right then and there, however we can NOT edit the content of t...

Allow MobilePay to connect to a mobile printer and print receipts for the organization as well as the donor.

Currently, you cannot export the designation made by the donor when contributing online. Therefore, if the Other field is used for gift designation, there is no way to perform quality control for gift processing. Did the gift processor make the ...