Blackbaud Merchant Services

6 VOTE

Enhance Credit Card Updater frequency

Currently, the Blackbaud Credit Card updater runs monthly – although running more frequently is not an inherent limitation of the Credit Card Updater service. Blackbaud may only choose to import updated data monthly due to business process limita...

Created about 1 month ago by Guest

Credit Card Updater

0
5 VOTE

Improve the acknowledgement email by saying "thank you."

Another poster has suggested that the acknowledgement email sent after payments are made via Mobile Pay or BMS Virtual Terminal be customizable. I would love to see that as well. If that is not possible, simply adding a "thank you" somewhere in ...

Created 2 months ago by Michelle Dahl

Credit Card Payments

1
5 VOTE

BBMS Summary Report: Gross Disbursement?

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...

Created 2 months ago by Helen Davis

Disbursements

5 Planned
7 VOTE

Please add an addenda/descriptor with the merchant number included.

With the previous platform we were able to identify which amount cleared in the bank belonged to which of our department. This was because in the bank download right next to the amount deposited you could see the merchant number included in the de...

Created 4 months ago by Guest

Reporting and Reconciliation

5
13 VOTE

MobilePay integration with a P2PE validated device-- PCI Scope reduction and compliance

Please add MobilePay P2PE integration to the roadmap. P2PE integration is in the process for BB Checkout, however, MobilePay isn't on roadmap. Integrating with a P2PE validated solution is critical for processing mobile payments. MobilePay's encry...

Created 7 months ago by Guest

MobilePay

0
20 VOTE

When pulling transactions from the Mobile Pay application, we would like to be able to see the user who processed them

Currently, we can see which mobile unit was used, but not the actual user. We would like to know the actual user to have an audit trail and direct inquiries appropriately.

Created 11 months ago by Guest

MobilePay

0
8 VOTE

In addition to a donation, have an option for the donor to pay the credit card fee if they choose.

No description provided.

Created 5 months ago by Wendy DeCicco

Credit Card Payments

0
4 VOTE

Donations should be dated based on donor location/date, not the server location/date

How can it be set so the local time is used for donations. The way it is now when a person donates at 9:15pm PST it gets dated the next day because the server is located in EST. This is critical for donors at year end especially when they make don...

Created 3 months ago by Guest

Reporting and Reconciliation

4
9 VOTE

Please Add a New Feature/Alert - Suspect Duplicate Cardholder Submission/Payment

Please consider adding a new feature/alert in all Blackbaud applications for the customer/cardholder in the event that an identical submission/payment is made to the merchant services gateway. This feature/alert would notify cardholders immediate...

Created 6 months ago by Amy Newton

Credit Card Payments

0
15 VOTE

Integrate Venmo, Apple Pay, Google Pay or Pay Cash, etc. with Raiser's Edge

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

Created 10 months ago by Guest

Digital Wallets

2