Blackbaud Merchant Services
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BBMS Web Portal
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MobilePay
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Create report to see donors that opt in to help contribute to the credit card/direct debit processing fees
We, as an organization, would like to be able to see how successful the Complete Cover initiative has been to us. It would help to report on the donors that have opted to help us out.
Created 17 Jan 03:41pm by Guest
Reporting and Reconciliation
0
24
Vote
Add date range to Disbursement Reports in BBMS new BB ID log in
We need the ability to add a date range and subtotal by Account/transaction date to the Disbursement Reports. This is used for each batch that is processed, and sometimes is run multiple times per day. The new Transactions report process only give...
Created 8 Mar 06:35pm by Candy Reichert
Reporting and Reconciliation
4
Planned
7
Vote
Add Account Name to Transaction Totals Report
Currently there is no account name on the Transaction Totals report in the next gen BBMS portal. The previous Daily Transactions report did include the account name, as does the current Disbursement report. Having no identifying information on the...
Created 19 Oct 05:57pm by Christina Wagner
Reporting and Reconciliation
6
2
Vote
More accurate customer notifications, not just "High risk of fraud determined for this transaction."
Telling families that their large payment for tuition is at high risk of fraud makes them reluctant to make the payment and, to be frank, shakes their confidence in our payment processing services. Apparently this message can be triggered by a "wr...
Created 15 Dec 02:34pm by Petra Hall
Fraud Management
1
59
Vote
Integrate Venmo, Apple Pay, Google Pay or Pay Cash, etc. with Raiser's Edge
It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.
Created 22 Mar 12:50pm by Guest
Digital Wallets
14
Planned
5
Vote
Customizable email receipt from MobilePay terminal
We would like to be able to customize the email receipt which can be sent using the MobilePay terminal App. Among other uses for this customization, we have branches that would need to send a receipt in a different language. Currently, we can edit...
Created 30 Aug 03:36pm by Guest
MobilePay
2
5
Vote
Import BBMS details into RE gift records created via the new NXT Donation Form tool.
We need a unique identifier to match gifts created via NXT Donation Forms with BBMS reports. We need something unique like BBMS transaction ID, but NXT Donation Form gifts don't come into the system with that unique transaction ID. We need a match...
Created 29 Aug 02:27pm by Guest
Other
1
28
Vote
We would like better reporting.
When a donation is disbursed into our bank account there is no way for us to match the transactions between Merchant Services and our bank. We would also like to see what funds a constituent chose to donate to in a report from Merchant Services. T...
Created 23 Jul 07:28pm by Diana Mergen
Reporting and Reconciliation
6
1
Vote
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Created 27 Dec 10:18am by Isha Patel
Other
0
9
Vote
Disbursement Report should be downloadable by month with the fees for each day summarized
This used to be able to be done but now with the new integration I have to go into each day to download the report. Prior it was subtotaled each day for me.
Created 17 Mar 06:13pm by Guest
Reporting and Reconciliation
0
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