Blackbaud Merchant Services

1 Vote

Infrastructure Engineer

hi, Infrastructure EngineerInfrastructure Engineer's roles include being responsible for designing, building, implementing and maintaining the IT infrastructure using the latest technology. An IT infrastructure engineer ensures that all IT systems...

Created 13 Jan 12:48pm by Guest

0
1 Vote

Add two-step authentication to Blackbaud Merchant Services

Add the option of logging into Blackbaud Merchant Services with two-step authentication

Created 12 Jan 02:38pm by Guest

BBMS Web Portal

0
5 Vote

Pass On CC Processing Fees to Donors

It would be fantastic if blackbaud would offer the capability for credit card processing fees to be passed on to donors as they are making their gifts. Nonprofits pay thousands of dollars each year in CC processing fees and it doesn't have to be t...

Created 11 Dec 07:40pm by Guest

1
1 Vote

Printable Report for Transaction Details or Customizable Email Acknowledgements

It would be helpful to be able to retrieve transaction details (specifically donor contact information (address) from the portal for transactions made through the Mobile App or the Virtual Terminal. Right now, if you open a transaction to view the...

Created 4 Jan 07:46pm by Nicole Long

BBMS Web Portal

0
10 Vote

We would like better reporting.

When a donation is disbursed into our bank account there is no way for us to match the transactions between Merchant Services and our bank. We would also like to see what funds a constituent chose to donate to in a report from Merchant Services. T...

Created 23 Jul 07:28pm by Guest

Reporting and Reconciliation

2
2 Vote

Add RE Appeal Code to BBMS reporting -disbursement OR transactions

I need to journal the revenue that comes in through BBMS to our GL accounts. To have an appeal code attached would greatly help that process.

Created 11 Dec 06:28pm by Guest

Reporting and Reconciliation

0
35 Vote

In addition to a donation, have an option for the donor to pay the credit card fee if they choose.

No description provided

Created 23 Aug 01:08pm by Wendy DeCicco

Credit Card Payments

5
1 Vote

Post the next year's distribution schedule earlier

Every year, we process credit card and direct debit transactions toward the end of the year, and every year we run into the problem that the BBMS disbursement schedule for the coming year is not out yet. Seems like the schedule is something that c...

Created 23 Dec 05:41pm by Guest

Disbursements

0
8 Vote

reCaptcha V2 is having accessibility issues

We activated reCaptcha to BBPS form. Noticed its using reCaptcha V2, which is having accessibility issues. It needs user interaction and screen readers are not reading it. With V3 there will be no user interaction.

Created 1 Jun 04:02pm by Guest

Blackbaud Checkout

3
34 Vote

Integrate Venmo, Apple Pay, Google Pay or Pay Cash, etc. with Raiser's Edge

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

Created 22 Mar 12:50pm by Guest

Digital Wallets

7