Blackbaud Merchant Services

For recurring gifts set-up through online forms there should be an automated reminder email sent days before the recurrence along with an automated receipt when the donation is made.

We need the ability to add a date range and subtotal by Account/transaction date to the Disbursement Reports. This is used for each batch that is processed, and sometimes is run multiple times per day. The new Transactions report process only give...

In the old BBMS portal, we relied heavily on the Batch Search function for daily reconciliation of our RE batches. Now in the new portal, we no longer have access to it. Please bring it back.

When a user has more than one BBMS account, the new BBID login process does not have an intuitive way to switch between them. Allowing the user to select which account when logging into BBMS each time or having a "switch account" button/drop-down ...

This used to be able to be done but now with the new integration I have to go into each day to download the report. Prior it was subtotaled each day for me.

It would be fantastic if blackbaud would offer the capability for credit card processing fees to be passed on to donors as they are making their gifts. Nonprofits pay thousands of dollars each year in CC processing fees and it doesn't have to be t...

When a donation is disbursed into our bank account there is no way for us to match the transactions between Merchant Services and our bank. We would also like to see what funds a constituent chose to donate to in a report from Merchant Services. T...

We are considering adding a widget to our website to be able to accept crypto currency through a third party. It would be great if this could integrate with our BBMS and Raiser's Edge CRM

Currently, we're able to enable email notifications for multiple type of transactions (ex. fraudulent transactions) but I'd like to be able to receive email notifications for transactions with a result of 'Gateway Decline.' This would allow us to ...