Blackbaud Merchant Services

We have multiple events on campus but are using the Mobile Pay Swipers instead of the RE Mobile Event app. We are trying to find a way to sort these different transactions.

Since BBMS gateways can be used for a variety of purposes beyond donations, add an option to allow the gateway to pass along processing fees to the user rather than charging the fee to the institution.

UnionPay is a dominant credit card in China. To expand Chinese Tourism at our institution it would be helpful to be able to accept this payment type.

Please update the wording of the Blackbaud Checkout process so it's clear Debit cards can be used. On the first screen of the checkout process there is a blue button with the text "Pay by credit card". However this option is for both credit AND ...

We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...

Because we don't use Online Express, but post gifts manually into RE, it would be helpful to know when the recurring gift transactions occur, instead of sifting through a weekly report. Authorize.net (our former gateway) emailed each recurring tra...

The menu appears on the left side when the iPad using the MobilePay app is turned horizontal. This is not helpful when there are users attempting to make transactions through the app that should not have access to the settings menu.

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

We currently use the blackbaud mobile pay app at events. This is ideal since everything flows to BMS and you can upload to Raiser's Edge. It's convenient to take payment and donations right then and there, however we can NOT edit the content of t...