Blackbaud Merchant Services

Another poster has suggested that the acknowledgement email sent after payments are made via Mobile Pay or BMS Virtual Terminal be customizable. I would love to see that as well. If that is not possible, simply adding a "thank you" somewhere in ...

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...

The current card readers require devices that have an audio jack in order to function, however most modern devices have moved away from having the input. i.e. any new iphone and android device. It would be very helpful if there were readers availa...

With the previous platform we were able to identify which amount cleared in the bank belonged to which of our department. This was because in the bank download right next to the amount deposited you could see the merchant number included in the de...

How can it be set so the local time is used for donations. The way it is now when a person donates at 9:15pm PST it gets dated the next day because the server is located in EST. This is critical for donors at year end especially when they make don...

Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?

Please add MobilePay P2PE integration to the roadmap. P2PE integration is in the process for BB Checkout, however, MobilePay isn't on roadmap. Integrating with a P2PE validated solution is critical for processing mobile payments. MobilePay's encry...

Please consider adding a new feature/alert in all Blackbaud applications for the customer/cardholder in the event that an identical submission/payment is made to the merchant services gateway. This feature/alert would notify cardholders immediate...

Currently, we can see which mobile unit was used, but not the actual user. We would like to know the actual user to have an audit trail and direct inquiries appropriately.