Blackbaud Merchant Services

In order to enhance our fundraising efforts and make it easier for our donors to give, please add the text-to-give donation option.

Red Cross and other non-profits use a text to give option for critical need donations. Could Blackbaud support this?

CyberSource has the concept of merchant defined fields where we can pass things like system transaction id, gateway reference, etc. It would be great to have a few fields which could be used for our reporting (such as CRM Inbound Channel) we could...

We need the ability to add a date range and subtotal by Account/transaction date to the Disbursement Reports. This is used for each batch that is processed, and sometimes is run multiple times per day. The new Transactions report process only give...

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

When a donation is disbursed into our bank account there is no way for us to match the transactions between Merchant Services and our bank. We would also like to see what funds a constituent chose to donate to in a report from Merchant Services. T...

To help reconcile BBMS transactions with online gifts, it would be helpful to be able to sort by the donor's LAST NAME and FIRST NAME, and also please add ORGANIZATION NAME field for those who use business credit cards. A number of times, we will ...

Add campaigns/funds columns to disbursement reports to give our treasurer greater clarity on gifts received designations

Currently there is no account name on the Transaction Totals report in the next gen BBMS portal. The previous Daily Transactions report did include the account name, as does the current Disbursement report. Having no identifying information on the...

We would like to be able to customize the email receipt which can be sent using the MobilePay terminal App. Among other uses for this customization, we have branches that would need to send a receipt in a different language. Currently, we can edit...