Blackbaud Merchant Services

Sales reporting currently does not include transactions that are manually entered as a payment.

When a month end falls in the middle a weekend, we need the BBMS deposits separated for each month. The weekly disbursement started with each new month and kept months separate. May 31st 2019 falls on a Friday and the BBMS deposit will be May 31-J...

BBMS processes in EST so if eTapestry is set to another time zone, transactions processed in eTaptestry will not be included in BBMS until the following day in some instances. This causes issues at end of month and especially end of year.

We need to be able to schedule a transaction to auto-process in the future.

In reference to case number 017031368 regarding expiration date guessing in Blackbaud Merchant Services. Often when a credit card expires, the owner of the card receives a new identical card with a new expiration date. Often the owner does not thi...

When a user has more than one BBMS account, the new BBID login process does not have an intuitive way to switch between them. Allowing the user to select which account when logging into BBMS each time or having a "switch account" button/drop-down ...

These should either be an email notification or (at the very least) show up in the tabs of the BBMS landing/home page as a silent notification with a red counter icon on the tab indicating that a review is needed of recent attempted online/mobile/...

Can you please add support for Blackbaud Mobile Pay for the UK and EU markets, this feature would be helpful when taking face to face donations (events, GLAM donation boxes). Ideally we would like to support contactless payments including digital ...

In BBMS portal you can view the resolved chargebacks but you cannot export this list. I would like to export this list with the chargeback details and the case numbers.