Blackbaud Merchant Services
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Apple Pay
Need to allow people to pay using Apple Pay. Square Devices allow this and it's very useful. It would be most convenient for our events to allow people to pay via Apple Pay with their cell phones instead of swiping their credit cards. Thank you.
Created 12 Jan 19:27 by Guest
MobilePay
Already exists
14
Vote
Download Mobile Pay/Virtual Terminal transactions into Raiser's Edge batch
Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.
Created 15 Nov 19:18 by Guest
Other
Planned
1
Vote
Mac Compatible P2PE
The Bluefin P2PE device is not compatible with Macs, but my school primarily uses Macs, particularly our Phonathon callers. It would be more useful to use a device with the Macs we have.
Created 01 Apr 15:25 by Guest
Credit Card Payments
1
Vote
Update File Names on Disbursement Downloads
When downloading summary or detailed disbursement reports, add the type to the file name: e.g. 2026-03-30 Detailed.pdf, or 2026-03-30 Summary.
Created 31 Mar 15:36 by Quinn Anderson
Disbursements
7
Vote
Create a monthly disbursement report
It would be helpful to have a monthly disbursement report that listed all transactions for the month. They should be listed individually, with a total for the month at the end. We use this to balance our bank statements.
Created 13 Oct 16:44 by Guest
Disbursements
1
Vote
Education Items - not being pushed over to Financial Edge NXT
When Raiser's Edge pushed items from the disbursement report for donation, the Education Items need to be manual add and any credit card fees need to be add to balance to bank.
Created 26 Mar 14:10 by Guest
Reporting and Reconciliation
12
Vote
Add an Email Notification for Gateway Declines - BBMS
We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...
Created 01 Oct 09:03 by Guest
BBMS Web Portal
9
Vote
Provide the option for a monthly fee, instead of Net of Fees
Bank reconciliations would be made much easier if gross receipts were deposited into the bank and the accrued fee was debited in one lump sum. This would allow for easier bank matching and fewer manual entries.
Created 06 Jul 16:17 by Yamile Ynostrosa
Disbursements
Will not implement
15
Vote
Add more than 18 characters to the Blackbaud Merchant Services statement descriptor
I can't type the full name of my organization in mobile pay under the descriptor and the emails look weird because the word foundation is fndn... it looks bad and i am only one letter short to get my name.. pleaese update!!!
Created 13 Nov 22:30 by Guest
MobilePay
Planned
10
Vote
Monthly Fee Disbursement
We currently receive gifts thru Online Express. The gift is posted for the gross amount. This amount uploads into our Banner Financial System. It does not match the amounts deposited to our bank account because the fees are deducted from each tran...
Created 14 Sep 22:56 by Guest
Reporting and Reconciliation
Will not implement
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