Blackbaud Merchant Services
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BBMS Web Portal
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45
Chargeback Management
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1
Reporting and Reconciliation
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29
Blackbaud Checkout
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2
Disbursements
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13
Fraud Management
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2
MobilePay
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28
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10
Payment Methods
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24
Credit Card Payments
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18
Digital Wallets
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2
Direct Debit Payments (ACH, BACS, SEPA, ACSS)
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Recurring Transactions
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8
Credit Card Updater
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Option to pass fee along to credit card holder for donations
I will be soon integrating BBMS for credit card processing. I would like to see the option for donors to accept the processing fee similar to how the Network for Good allows that as an option. Running a small non profit, every savings to the org...
Created 24 Jul 05:15pm by Guest
0
6
Vote
Add Date Range to Daily Disbursement Detail/Summary Reports
The Daily Disbursement Reports do not include a date range on either the Summary or Detailed versions. This causes a huge issue with trying to reconcile these payments and adds time to our regular processes.
Created 4 Apr 07:30pm by Guest
Disbursements
3
Planned
7
Vote
Download Mobile Pay/Virtual Terminal transactions into Raiser's Edge batch
Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.
Created 15 Nov 07:18pm by xochitl nisbet
Other
2
Planned
2
Vote
Include original transaction comment on the refund to aid with reconciliation
Currently when we process a refund the comment that is associated with the original sale is not pushed through to the refund. We are using the comment field to distinguish which campaign a particular transaction relates to. Without this comment be...
Created 10 Jun 10:59pm by Guest
Reporting and Reconciliation
0
7
Vote
BBMS Summary Report: Gross Disbursement?
the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...
Created 5 Nov 08:15pm by Helen Davis
Disbursements
6
Planned
8
Vote
Card reader that works with new iPhone (iPHone 7 or later) technology
Current card readers require audio jack. Newer iPhones don't have an audio jack. A new card reader that uses the lightning port without an adapter would be useful.
Created 21 Jun 04:00pm by Guest
MobilePay
2
9
Vote
Disbursement Report sent to email addresses automatically when they are created each cycle
Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.
Created 30 Jan 08:11pm by Guest
Reporting and Reconciliation
0
1
Vote
Distribution Reports for an entire month or custom date range
Now I can only get distribution reports for one distribution. We use daily so get about 18 distributions per month. No way to get a montly report on this and &I talked to tech support
Created 25 Sep 07:54pm by Guest
BBMS Web Portal
0
7
Vote
Add donor designation to BBMS report
It would be beneficial to have the donor designation included on the BBMS report. The accounting office would like to verify the fund selections and import into FE by batch. This would also be an added precaution should gifts not import correctly...
Created 8 Aug 03:20pm by Guest
BBMS Web Portal
0
2
Vote
Google or Apple pay
Can we offer touchless payment options for our customers?
Created 12 May 11:32am by Guest
Blackbaud Checkout
1
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