Blackbaud Merchant Services

I will be soon integrating BBMS for credit card processing. I would like to see the option for donors to accept the processing fee similar to how the Network for Good allows that as an option. Running a small non profit, every savings to the org...

The Daily Disbursement Reports do not include a date range on either the Summary or Detailed versions. This causes a huge issue with trying to reconcile these payments and adds time to our regular processes.

Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.

Currently when we process a refund the comment that is associated with the original sale is not pushed through to the refund. We are using the comment field to distinguish which campaign a particular transaction relates to. Without this comment be...

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...

Current card readers require audio jack. Newer iPhones don't have an audio jack. A new card reader that uses the lightning port without an adapter would be useful.

Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.

Now I can only get distribution reports for one distribution. We use daily so get about 18 distributions per month. No way to get a montly report on this and &I talked to tech support

It would be beneficial to have the donor designation included on the BBMS report. The accounting office would like to verify the fund selections and import into FE by batch. This would also be an added precaution should gifts not import correctly...

Can we offer touchless payment options for our customers?