Blackbaud Merchant Services

It would be nice to be able to generate reports that are the disbursements but for an entire months worth. Currently I would to export each weekly report into a csv to see an entire month's worth of disbursements.

I can't type the full name of my organization in mobile pay under the descriptor and the emails look weird because the word foundation is fndn... it looks bad and i am only one letter short to get my name.. pleaese update!!!

With the previous platform we were able to identify which amount cleared in the bank belonged to which of our department. This was because in the bank download right next to the amount deposited you could see the merchant number included in the de...

The Daily Disbursement Reports do not include a date range on either the Summary or Detailed versions. This causes a huge issue with trying to reconcile these payments and adds time to our regular processes.

Our call center recently switched from Square to BBMS. The call center solicits donations. When someone wants to make a pledge, or is unable to pay by CC at the moment, Square allows us to send an invoice to the constituent with automatic reminder...

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...

Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?

Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.

It would be helpful if when calling reports in BBMS they would have more detail. There is a notes box but it’s not pulled through to reports.

Cardholder name, date, and amount sometimes isn't enough to locate a transaction in the transaction report (if you need more details). Having the unique transaction ID in the disbursement report would allow you to more easily locate the transactio...