Blackbaud Merchant Services

I would like to suggest that any transaction that is done with the mobile pay device should come into Raiser's Edge through the NetCommunity link. The transactions do not come into RE and I think they should. The transaction just sits out on the B...

Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.

It would be nice when there is a recurring charge that processes through BBMS that an e-mail notification is sent that there is an unapproved batch. Short of remembering to do this each month, there is no way to make sure that the charges get inpu...

Please create a separate section for the Transactions coming in from Justgiving. So helpful to identify them if they are not mixed in with all the other transactions from Online Express!

I think it would be amazing if since Blackbaud runs both eTapestry and BBMS that if any card payment taken from MobilePay or BBMS would automatically be imported as a gift to eTapestry. I was surprised that they weren't compatible in that aspect.

We use BBMS, eTap, and JustGiving. In order to see which fees are JG application fees, and which are processing fees, I have to manually go in to the detail on each transaction on the transaction search to find the fee breakdown. Please add this f...

Our monthly donation page is being used as a way for crooks to test fraudulent credit cards. Blackbaud has told me they have no way of remedying this. BBMS runs the card through and produces a "test success". There needs to be a way for BBMS t...

How can it be set so the local time is used for donations. The way it is now when a person donates at 9:15pm PST it gets dated the next day because the server is located in EST. This is critical for donors at year end especially when they make don...

It would be helpful if the BBMS reporting would add more detail on what the funds are for. For example if online transactions are for the Annual Fund and the appeal is Scholarships or if its for a restricted fund, being able to see what the (appea...

When individuals are paying, it would be helpful if there was an option to capture a name in addition to their signature. We will often have individuals paying with a company credit card that may or may not display their individual name instead o...