Blackbaud Merchant Services

Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?

As a healthcare foundation, we are required to report in PDF. The ability to filter daily transactions by source: card present, card not present, refund, transaction batch, direct debit, chargeback as well as choose which fields to show on the rep...

I would like to suggest that any transaction that is done with the mobile pay device should come into Raiser's Edge through the NetCommunity link. The transactions do not come into RE and I think they should. The transaction just sits out on the B...

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...

Please consider adding a new feature/alert in all Blackbaud applications for the customer/cardholder in the event that an identical submission/payment is made to the merchant services gateway. This feature/alert would notify cardholders immediatel...

Because we don't use Online Express, but post gifts manually into RE, it would be helpful to know when the recurring gift transactions occur, instead of sifting through a weekly report. Authorize.net (our former gateway) emailed each recurring tra...

With the previous platform we were able to identify which amount cleared in the bank belonged to which of our department. This was because in the bank download right next to the amount deposited you could see the merchant number included in the de...

In order to enhance our fundraising efforts and make it easier for our donors to give, please add the text-to-give donation option.

I find it very confusing that Online Giving forms have a specific place to integrate with Google Analytics and theres still no way for that to send google actual dollar amounts. I would assume this would be one of if not the most important metric ...

Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.