Blackbaud Merchant Services

We currently receive gifts thru Online Express. The gift is posted for the gross amount. This amount uploads into our Banner Financial System. It does not match the amounts deposited to our bank account because the fees are deducted from each tran...

It would be nice to be able to generate reports that are the disbursements but for an entire months worth. Currently I would to export each weekly report into a csv to see an entire month's worth of disbursements.

Would like to be able to modify the text of the MobilePay email confirmations to be able to include tax language. We have received feedback that it is confusing for donors to receive confirmation, then a separate tax email, then the follow-up stew...

We, as an organization, would like to be able to see how successful the Complete Cover initiative has been to us. It would help to report on the donors that have opted to help us out.

Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.

Another poster has suggested that the acknowledgement email sent after payments are made via Mobile Pay or BMS Virtual Terminal be customizable. I would love to see that as well. If that is not possible, simply adding a "thank you" somewhere in th...

Sales reporting currently does not include transactions that are manually entered as a payment.

The e-mail that is sent out is a great idea. Can we change the mail merge to have better information? Instead of just a combined number of transactions and combined amount, can you please either list out the names and amounts or give the decline c...

Setting up payments on forms and may other places are difficult to determine where and what the payments are for in the BB Market. It would be ideal to be able to assign an account code or any code to determine where the money should go such as wh...

For recurring gifts set-up through online forms there should be an automated reminder email sent days before the recurrence along with an automated receipt when the donation is made.