Blackbaud Merchant Services

We would really love for BBMS to support Direct Debit for Canadian clients. We switched our credit card processing over to BBMS and unfortunately have to keep our direct debits with another provider. It would be so much nicer to have everything ...

I would like to receive an email every time a credit card gets charged. This feature is available on the online forms, but no where else. Through our calling center, student callers charge a donor's credit card however sometimes they get conflicti...

When a month end falls in the middle a weekend, we need the BBMS deposits separated for each month. The weekly disbursement started with each new month and kept months separate. May 31st 2019 falls on a Friday and the BBMS deposit will be May 31...

I think it would be amazing if since Blackbaud runs both eTapestry and BBMS that if any card payment taken from MobilePay or BBMS would automatically be imported as a gift to eTapestry. I was surprised that they weren't compatible in that aspect.

On Square and PayPal, you are able to put subjects to what each payment is as well as say what the fund is for. It would be helpful for imports to easily differentiate what the payments go for since we are a nonprofit.

We use BBMS, eTap, and JustGiving. In order to see which fees are JG application fees, and which are processing fees, I have to manually go in to the detail on each transaction on the transaction search to find the fee breakdown. Please add this f...

Since the newest version on iPhones don't have a headphone jack, it is impossible to plug the Mobile Pay device directly into the phone. Using an adapter is awkward at best, even if you have remembered to bring it with you to your event. Please fi...

As a nonprofit we use the blackbaud mobile swipers as a way to collect different types of donations and sales at fundraising events. You could have silent auction purchases, merchandise sales, and raffle squares all rolled into one price with no w...

instead of having to go to BBMS website to enter payments to be able to use the mobilepay device on a computer/laptop for reading credit card numbers.

I will be soon integrating BBMS for credit card processing. I would like to see the option for donors to accept the processing fee similar to how the Network for Good allows that as an option. Running a small non profit, every savings to the org...