Blackbaud Merchant Services

MobilePay users receive a confirmation number by email that is not searchable through BBMS, so it serves no purpose to us or the user. Please add that as a search option in BBMS in order to retrieve their transaction.

Many clients would like to use MobilePay for Kiosk solutions, but the 15 minute timeout is a deal-breaker. If the timeout could be extended or disabled, it would expand MobilePay's use to more scenarios.

We need to be able to schedule a transaction to auto-process in the future.

Create a notification/alert from BBMS to the client to monitor if a transaction has not been successful within a certain period of time. Particularly during year end giving season, we'd like a way that BBMS can alert Save the Children if a transa...

Would love for any mobile payments and that information to automatically create entries in E-Tapestry.

We are working with a third party vendor on our Phone-a-Thon fundraiser. We will be giving them a file from RE with all of the Constituent information. We were hoping that there might be a way for them to process all of the credit card transaction...

Since the newest version on iPhones don't have a headphone jack, it is impossible to plug the Mobile Pay device directly into the phone. Using an adapter is awkward at best, even if you have remembered to bring it with you to your event. Please fi...

Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?

It happens. The second you submit a gift for $2500 you realize that you meant to enter $25.00. No matter how conscientious you are, data entry errors happen. Also at times a donor will call shortly after giving a gift to amend the amount or change...

I'd like to see an integration of our mobile Online Express form that we use on our website so it's available to use with MobilePay. That way, all gifts processed by BBMS would be in one place for reporting, etc. Also, it would afford an opportu...