Blackbaud Merchant Services

Following the recent addition of PayPal integration for US users, it would be extremely helpful for this to be added for the UK userbase as PayPal is one of the most trusted payment sites used across businesses and charities.

It would be extremely helpful to automatically (or have the choice to) show comments in the disbursement detail report.

We would like to be able to use a credit card to process payment for our new terminals instead of having it deducted from our donations.

We use these reports to reconcile with our finance team when funds are disbursed. It would be helpful to have the Fund shown on the reports.

The functionality has been removed to export transaction reports as PDFs and now only CSV files are available. This adds an extra step to the process, which is challenging when you have more than one BBMS account.

Currently shows Jan XXXX for all invoices across the year which makes it hard to identify and find a specific invoice

Would be ideal to be able to run updater BEFORE we run our monthly recurring charges

Being able to quickly draw a daily (weekly, monthly) BBMS transaction report via a toolbar drop down menu (as is the option in the Classic BBMS report portal) is a must for us accountants who transfer financial information DAILY over to our non-pr...

We were unaware that we (the school) would incur the processing fees for the Application Fee that is being processed in BBMS. We should have been informed of this at the setup. We assumed that just like in Blackbaud Tuition management, the fees wo...

The ability to resolve Suspect Transactions should be made available from within the new BB portal. Having to log into the old portal to resolve seems silly.