Blackbaud Merchant Services

We would like to restrict donors in Canada from using these credit card type. They tend to have a high chance of failing when setting up recurring gifts.

This would help our business office know how to categorize incoming funds without checking with the development office.

Collect donor data in Blackbaud payment terminals

If there was an additional column for Blackbaud Fees on the BBMS reconciliation reports, we would be able to more accurately see what our donors are paying when they are making their donations. The charge on their CC only shows our BBMS descriptio...

Presently the donation form is much narrower than the rest of the webpage. The iframe form widget has a defined max-width of 600px. If there was width setting where the form could be set to 100% then the form adjusts to the outer layout width.

As part of PCI 4.0 compliance, we would like the ability to customize the Blackbaud icon that appears on the Apple Pay confirmation screen on a donor’s mobile device. Currently, this icon is displayed after a donor submits a transaction via Apple ...

When we import Luminate Online gifts to RE, an attribute called REGiftTransactionID is added to the gift and contains the Transaction ID in BBMS, a 36-char alphanumeric ID. If I want to search for a specific Luminate Online gift in BBMS, I can't u...

We currently allow donors to submit a pledge with a first-time payment through BBIS donation forms that use parts that use the Blackbaud Secure Payment Page. Blackbaud announced that parts using Payment 1.0, Direct to Pay, and Blackbaud Secure Pay...

I don't have an issue with Blackbaud requesting a tip from our supporters to help offset credit card fees. But major tweaks are needed for transparency. A donor brought to our attention when we sent end of year statements that she was charged $495...

We should have the ability to limit which user can access which merchant account - so a user who only needs to access one account can't just see all of them. For example, we manage four merchants, and found different finance teams for these mer...