Blackbaud Merchant Services

The bank account information is very easy to change in BBMS and does not require dual approval. There is risk of an individual updating the bank account information to begin depositing funds in a personal account or simply an incorrect account, a...

Could you please add an option to get an e-mail notification when someone has donated to our Just Giving page? This is an option in Online Express as well as RENXT web form designer.

We would like to print QR codes that will bring donors directly to our donation page by scanning the code

Now I can only get distribution reports for one distribution. We use daily so get about 18 distributions per month. No way to get a montly report on this and &I talked to tech support

We currently receive gifts thru Online Express. The gift is posted for the gross amount. This amount uploads into our Banner Financial System. It does not match the amounts deposited to our bank account because the fees are deducted from each t...

When downloading a disbursement report, it would be helpful to choose the date range (example - last month) so that you are able to download multiple disbursement or transaction reports combined into one CSV or excel.

International donors from EU cannot make donations to US based charities if using BBMS. It would be of great to be able to take international donations.

Please create a single sign on for customers that have more than one Blackbaud Merchant Services account.

The current credit card swipers utilize a headphone jack connection. Most new mobile devices don't offer a headphone jack anymore. An updated swiper that has a USB-C connection or Lightning port will allow us to use the swipers with our "modern" c...

Now that Blackbuad is integrating with Bluefin, it would be beneficial to allow the option for users to process credit cards directly in Merchant Services or MobilePay. Our organization is required to use P2PE devices. Prior to using these devic...