Blackbaud Merchant Services

Currently, the Blackbaud Credit Card updater runs monthly – although running more frequently is not an inherent limitation of the Credit Card Updater service. Blackbaud may only choose to import updated data monthly due to business process limita...

MobilePay users receive a confirmation number by email that is not searchable through BBMS, so it serves no purpose to us or the user. Please add that as a search option in BBMS in order to retrieve their transaction.

Create a notification/alert from BBMS to the client to monitor if a transaction has not been successful within a certain period of time. Particularly during year end giving season, we'd like a way that BBMS can alert Save the Children if a transa...

Would love for any mobile payments and that information to automatically create entries in E-Tapestry.

Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.

Another poster has suggested that the acknowledgement email sent after payments are made via Mobile Pay or BMS Virtual Terminal be customizable. I would love to see that as well. If that is not possible, simply adding a "thank you" somewhere in ...

The current card readers require devices that have an audio jack in order to function, however most modern devices have moved away from having the input. i.e. any new iphone and android device. It would be very helpful if there were readers availa...

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...

Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?

How can it be set so the local time is used for donations. The way it is now when a person donates at 9:15pm PST it gets dated the next day because the server is located in EST. This is critical for donors at year end especially when they make don...