Blackbaud Merchant Services

I would like to be able to see a list of our monthly recurring donors in BBMS. Their name, the amount donated each month, the date they started, and the date that their donation is received each month.

In order for me to do my reconciliation I would like to have "Transaction ID" mentioned in other areas within the Merchant Services Portal.

It doesn't benefit our organizeation to use Complete Cover for payment fees because we are not provided the option to issue partial refunds for payments under this coverage. It would be great if this could be changed down the road. We run meeting ...

Please include the "Monthly Fees Charge" option in the BBMS. It is not an efficient process to record every single transaction fee in our books.

We use this for our paperwork to send to the database manager for processing. The popup box disappears. Also, if you do hit print, it prints both pages of the transaction again. Printing one page would save having to go to the transaction details.

Please add an option to support donations made in Mexican Pesos

To support more than once currency, we have to set up many merchant accounts. Then to accept donations, we have to set up totally different web pages in BBIS, one for each account. I wish we could have a single donation page that accepted gifts fr...

Direct debit payments from Canadian banks take an additional 3 days over US banks. This time period should be shortened to be consistently applied across both countries.

Currently there is no account name on the Transaction Totals report in the next gen BBMS portal. The previous Daily Transactions report did include the account name, as does the current Disbursement report. Having no identifying information on the...

It would be helpful to have a monthly disbursement report that listed all transactions for the month. They should be listed individually, with a total for the month at the end. We use this to balance our bank statements.