Blackbaud Merchant Services

For recurring gifts set-up through online forms there should be an automated reminder email sent days before the recurrence along with an automated receipt when the donation is made.

In the old BBMS portal, we relied heavily on the Batch Search function for daily reconciliation of our RE batches. Now in the new portal, we no longer have access to it. Please bring it back.

We are considering adding a widget to our website to be able to accept crypto currency through a third party. It would be great if this could integrate with our BBMS and Raiser's Edge CRM

When a user has more than one BBMS account, the new BBID login process does not have an intuitive way to switch between them. Allowing the user to select which account when logging into BBMS each time or having a "switch account" button/drop-down ...

Currently, we're able to enable email notifications for multiple type of transactions (ex. fraudulent transactions) but I'd like to be able to receive email notifications for transactions with a result of 'Gateway Decline.' This would allow us to ...

It will help process monthly and one-time PayPal donations using BBMS. We don't have to use a third-party platform to accept the payments and integrate with Raiser's Edge.

We've experienced transactions that were approved in BBMS but failed in our Luminate Online due to a 'Gateway Connection' failure (statusCode = 500). There should be some kind of email notification in real time that can allow customers to know tha...

Please add the donor's address and phone number to the "Online Giving Thank You" letter that is automatically generated at the time of the gift.

Hi, Just an idea. We currently use BBMS and ETapestry. We are looking to start accepting EBT benefits. Would have been great if you also offered that.

We have international donors who have asked why they can't use bank information to donate. Kind of unbelievable that in 2022, Blackbaud hasn't found a way to make this happen.