Blackbaud Merchant Services

We have multiple events on campus but are using the Mobile Pay Swipers instead of the RE Mobile Event app. We are trying to find a way to sort these different transactions.

Since BBMS gateways can be used for a variety of purposes beyond donations, add an option to allow the gateway to pass along processing fees to the user rather than charging the fee to the institution.

Because we don't use Online Express, but post gifts manually into RE, it would be helpful to know when the recurring gift transactions occur, instead of sifting through a weekly report. Authorize.net (our former gateway) emailed each recurring tra...

The menu appears on the left side when the iPad using the MobilePay app is turned horizontal. This is not helpful when there are users attempting to make transactions through the app that should not have access to the settings menu.

UnionPay is a dominant credit card in China. To expand Chinese Tourism at our institution it would be helpful to be able to accept this payment type.

Mobile Pay devises need headphone jack. Most phones now no longer have headphone jacks. Using a dongle make the swiping process awkward. So we probably will not be using mobile pay in the future unless there is a solution like updating the devi...

Could it be arranged that the the Transaction ID on the export from the transaction search be updated from the BBMS Transaction GUID to the Blackbaud Secure Payments Transaction GUID or alternatively when a payment is submitted to a Blackbaud Che...

Please update the wording of the Blackbaud Checkout process so it's clear Debit cards can be used. On the first screen of the checkout process there is a blue button with the text "Pay by credit card". However this option is for both credit AND ...

It would be nice when there is a recurring charge that processes through BBMS that an e-mail notification is sent that there is an unapproved batch. Short of remembering to do this each month, there is no way to make sure that the charges get inpu...

I think it would be amazing if since Blackbaud runs both eTapestry and BBMS that if any card payment taken from MobilePay or BBMS would automatically be imported as a gift to eTapestry. I was surprised that they weren't compatible in that aspect.