Blackbaud Merchant Services

Charge the credit card fee separately from the revenue so that we can tie direct contributions to the bank statement during reconciliation. Ex. donor pays $500, but is charged $5 fee. Instead of deducting fee prior to disbursement to bank, depos...

Why does the pending credit card descriptor say BB* instead of our institution's name? It is fine that the finalized transaction clarifies this, but donors are confused to transactions that are pending and thus call their credit card issuer to can...

We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...

There are times when we need summary data for institutional reporting or external audit. BBMS transaction reporting only provides Detail Report. When I run a report for a whole fiscal year, the report is three miles long (thankfully).

Best efforts are made to white list IP addresses before an Event. Creating this notification will allow us to rapidly respond to blacklisted IPs

instead of having to go to BBMS website to enter payments to be able to use the mobilepay device on a computer/laptop for reading credit card numbers.

When manually entering a credit card number into mobilepay not having to add a signature.

I will be soon integrating BBMS for credit card processing. I would like to see the option for donors to accept the processing fee similar to how the Network for Good allows that as an option. Running a small non profit, every savings to the org...