Blackbaud Merchant Services

We have separate BBMS accounts for each of our vendors as we want separate accounts statements for reconciliation. Under the contact information, the statement descriptor is 1XXXX-1, 1XXXX-2, 1XXXX-3, 1XXXX-4, etc. which is our BB account code fol...

This will secure malicious access to accounts that have the access to reverse PCI payments and/or commit fraud. It would also offer the same security and experience as NXT, I am surprised that access to Merchant Services is not a link under NXT b...

The option to add recurring gifts from the backend of BBMS would be very helpful. Our direct mail vendor enters gifts directly into BBMS, but has to reject those that are recurring and send to to us for manual entry.

We have had inquiries for the option to donate cryptocurrencies like bitcoin but currently we are not able to offer that option.....what options if any are currently being explored to offer through BBMS?

On a direct debit, if the bank has not approved the transaction, is there a way to note it on the transaction so I will know. I see "Approved" but it would be nice to know if it is approved by the bank or if there is a chance it will be reversed....

Setting up payments on forms and may other places are difficult to determine where and what the payments are for in the BB Market. It would be ideal to be able to assign an account code or any code to determine where the money should go such as w...

Our organization would like to make a variety of changes to the payment pop-up window, including changing verbiage and icons for user clarity. Many of our users have been confused by the Click to Pay option and end up frustrated that they have opt...

hi, Infrastructure EngineerInfrastructure Engineer's roles include being responsible for designing, building, implementing and maintaining the IT infrastructure using the latest technology. An IT infrastructure engineer ensures that all IT systems...

Add the option of logging into Blackbaud Merchant Services with two-step authentication

It would be helpful to be able to retrieve transaction details (specifically donor contact information (address) from the portal for transactions made through the Mobile App or the Virtual Terminal. Right now, if you open a transaction to view the...