Blackbaud Merchant Services

Red Cross and other non-profits use a text to give option for critical need donations. Could Blackbaud support this?

Direct debit payments from Canadian banks take an additional 3 days over US banks. This time period should be shortened to be consistently applied across both countries.

When donor shoose to give directly from their checking account they are asked for a check number. This is not necessary and has confused some of our donors. We would like to see it removed from the payment popup box and only require name, routing ...

Our bank just started charging for any direct deposits with addenda, or notes, attached to them. For some reason, BBMS is attaching addenda to each deposit. Customer service is not able to remove it from our deposits. Why can't this be removed? Ca...