Blackbaud Merchant Services

There is no reason for any company using Altru to have wait 5 business days for disbursements. Every other credit card processing system I use gets it into our account within a day or 2. Also, taking the fees out makes it hard to reconcile with da...

Add campaigns/funds columns to disbursement reports to give our treasurer greater clarity on gifts received designations

Please provide an alternative disbursement report where the transaction details with donation amount as well as amount to be deposited for each donation, along with deposit date - BUT allow input of beginning date and ending date of all transactio...

Bank reconciliations would be made much easier if gross receipts were deposited into the bank and the accrued fee was debited in one lump sum. This would allow for easier bank matching and fewer manual entries.

It would be nice to be able to generate reports that are the disbursements but for an entire months worth. Currently I would to export each weekly report into a csv to see an entire month's worth of disbursements.

It would be helpful to have a monthly disbursement report that listed all transactions for the month. They should be listed individually, with a total for the month at the end. We use this to balance our bank statements.

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...

The Daily Disbursement Reports do not include a date range on either the Summary or Detailed versions. This causes a huge issue with trying to reconcile these payments and adds time to our regular processes.

It would be helpful to our business office to be able to download past disbursement reports for a period of time, such as between X date and X date/last 6 months, etc.

When a month end falls in the middle a weekend, we need the BBMS deposits separated for each month. The weekly disbursement started with each new month and kept months separate. May 31st 2019 falls on a Friday and the BBMS deposit will be May 31-J...