Blackbaud Merchant Services

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

We have had inquiries for the option to donate cryptocurrencies like bitcoin but currently we are not able to offer that option.....what options if any are currently being explored to offer through BBMS?

Red Cross and other non-profits use a text to give option for critical need donations. Could Blackbaud support this?

Another poster has suggested that the acknowledgement email sent after payments are made via Mobile Pay or BMS Virtual Terminal be customizable. I would love to see that as well. If that is not possible, simply adding a "thank you" somewhere in th...

Due to COVID-19, office closures make it impossible to issue refund checks to donors for credit card charges older than 180 days. Can the 180 day restriction be extended so that organzations can refund donor's credit cards?

Please consider adding a new feature/alert in all Blackbaud applications for the customer/cardholder in the event that an identical submission/payment is made to the merchant services gateway. This feature/alert would notify cardholders immediatel...

Could Blackbaud add Zelle as one of the payment options in addition to Venmo? A number of our constituents prefer to make donations through Zelle

the new option, complete cover, offers to pay the processing fees for all transactions with a specific campaign. but when we have an event, any transaction with the swipers doesn't connect to a campaign. So you aren't really covering all processin...

We have donors that would like to use paypal for their recurring gifts.

Especially for older donors donating through an eTapestry DIY form, many don't know to select the "credit/debit card" payment option for Paypal, Venmo, and other payment options. It would be helpful if the dropdown option listed all the options av...