Blackbaud Merchant Services

BBMS Summary Report: Gross Disbursement?

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processing fees are subtracted to yield the 'net proceeds'  for example if i have transactions totally $8683.09 then reversals of 263.60... there is no place on the summary report that states my gross disbursement as $8420.38.  Can you please fix this??

  • Helen Davis
  • Nov 5 2018
  • Planned
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  • Felice Herman commented
    November 05, 2018 20:19

    I fully support this idea! Would be incredibly helpful!!

  • J Wall commented
    November 06, 2018 02:21

    Gross disbursements on both summary report and detailed disbursement report would be an easy fix and  useful  double check for the customer as another point to confirm all balances.  Thank you for fixing.  

  • Dan Cobb commented
    November 06, 2018 14:41

    Thanks for the feedback!  I've checked the reporting and it appears, as stated, that we have gross disbursement amount on the detail report but not the summary.  If we added a feature where there was a column between Reversals and Processing fees that summed up the amounts for each row and then carried on into the totals would that meet the need?

    Rough prototype:

  • Helen Davis commented
    November 06, 2018 16:07

    Hello Dan
    Yes, the sample you provided would be an improvement! It includes the transaction total, reversals total, gross proceeds, fees, and net disbursement after fees as I suggested.

    With thanks

    Helen Hubbard-Davis
    Director of Finance & Administration
    In office: Mon (PM), Tues (PM), Wed & Fri
    Phone 202 580 7320 Cell 202 329 4453
    Sent from Outlook Mobile

  • Michaela Wright commented
    November 07, 2018 15:05

    Great point Helen, this would be a really helpful fix!