Blackbaud Merchant Services

This capability is now available via eTapestry and RE NXT, with plans to extend to more Blackbaud solutions soon.

It would be fantastic if blackbaud would offer the capability for credit card processing fees to be passed on to donors as they are making their gifts. Nonprofits pay thousands of dollars each year in CC processing fees and it doesn't have to be t...

In addition to Online Notifications in the BBMS portal, we could really use a MobilePay Transaction notifications to alert gift processors when mobile transactions come in.

I think it would be beneficial to allow a toggle for users to decide if they would like their transaction reports exported as a CSV or PDF, as we were able to do with the classic BBMS Daily Transaction Reports. This generates less room for human e...

Since BBMS gateways can be used for a variety of purposes beyond donations, add an option to allow the gateway to pass along processing fees to the user rather than charging the fee to the institution.

Some of our donors have cards that do not have a magnetic strip. We need access to a chip reader to process payments.

The current card readers require devices that have an audio jack in order to function, however most modern devices have moved away from having the input. i.e. any new iphone and android device. It would be very helpful if there were readers availa...

2024, Venmo and Paypal are now integrated (in eTapestry), but you can not use them separately. For us, not using Venmo but wanting to integrate Paypal, this look very unprofessional. I would love to be able to integrate one, two or any of the paym...

Being able to quickly draw a daily (weekly, monthly) BBMS transaction report via a toolbar drop down menu (as is the option in the Classic BBMS report portal) is a must for us accountants who transfer financial information DAILY over to our non-pr...

Please bring back the virtual terminal. On the new web portal, individuals who enter transactions must have access to view all transactions. Previously indivdiuals who entered transactions could be independent of access to all transactions.