Blackbaud Merchant Services

Sales reporting currently does not include transactions that are manually entered as a payment.

The e-mail that is sent out is a great idea. Can we change the mail merge to have better information? Instead of just a combined number of transactions and combined amount, can you please either list out the names and amounts or give the decline c...

Add the Comments field in BBMS to the daily transaction report for easily pulling the totals and comment that differentiates payment type.

I would like to be able to see a list of our monthly recurring donors in BBMS. Their name, the amount donated each month, the date they started, and the date that their donation is received each month.

Due to COVID-19, office closures make it impossible to issue refund checks to donors for credit card charges older than 180 days. Can the 180 day restriction be extended so that organzations can refund donor's credit cards?

For recurring gifts set-up through online forms there should be an automated reminder email sent days before the recurrence along with an automated receipt when the donation is made.

We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...

Allow MobilePay to connect to a mobile printer and print receipts for the organization as well as the donor.

When we see a transaction originating from the portal or applications "Merchant Services", we would like to be able to know which user entered it. This is a very important audit trail. It would also be helpful if we have questions on the transaction.

Need to allow people to pay using Apple Pay. Square Devices allow this and it's very useful. It would be most convenient for our events to allow people to pay via Apple Pay with their cell phones instead of swiping their credit cards. Thank you.