Blackbaud Merchant Services

It would be great to have the ability automatically email PDFs of daily transaction reports! I see there's an option to email transactions weekly or monthly. Would love for 'daily' to be added to the list. Thanks!

As a nonprofit we use the blackbaud mobile swipers as a way to collect different types of donations and sales at fundraising events. You could have silent auction purchases, merchandise sales, and raffle squares all rolled into one price with no w...

It is frustrating that your Excel exports are formatted the way they are, with merged cells and that the week's transactions are split onto 2-3 separate sheets. I imagine most clients are using these exports for reconciliation purposes, and it is ...

It would be beneficial to have the donor designation included on the BBMS report. The accounting office would like to verify the fund selections and import into FE by batch. This would also be an added precaution should gifts not import correctly...

As a healthcare foundation, we are required to report in PDF. The ability to filter daily transactions by source: card present, card not present, refund, transaction batch, direct debit, chargeback as well as choose which fields to show on the rep...

It would be nice to be able to generate reports that are the disbursements but for an entire months worth. Currently I would to export each weekly report into a csv to see an entire month's worth of disbursements.

Current card readers require audio jack. Newer iPhones don't have an audio jack. A new card reader that uses the lightning port without an adapter would be useful.

Would like to be able to modify the text of the MobilePay email confirmations to be able to include tax language. We have received feedback that it is confusing for donors to receive confirmation, then a separate tax email, then the follow-up stew...

MobilePay users receive a confirmation number by email that is not searchable through BBMS, so it serves no purpose to us or the user. Please add that as a search option in BBMS in order to retrieve their transaction.

We would like option to move back to a fixed disbursement date (five days) so that we do not have to mass update the GL posting date on batches. Because of the variable date, it is now possible for the Raiser's Edge processing side to be out of sy...