Blackbaud Merchant Services

It would be nice when there is a recurring charge that processes through BBMS that an e-mail notification is sent that there is an unapproved batch. Short of remembering to do this each month, there is no way to make sure that the charges get inpu...

The current card readers require devices that have an audio jack in order to function, however most modern devices have moved away from having the input. i.e. any new iphone and android device. It would be very helpful if there were readers availa...

The Daily Disbursement Reports do not include a date range on either the Summary or Detailed versions. This causes a huge issue with trying to reconcile these payments and adds time to our regular processes.

With the previous platform we were able to identify which amount cleared in the bank belonged to which of our department. This was because in the bank download right next to the amount deposited you could see the merchant number included in the de...

Please consider adding a new feature/alert in all Blackbaud applications for the customer/cardholder in the event that an identical submission/payment is made to the merchant services gateway. This feature/alert would notify cardholders immediate...

Allow MobilePay to connect to a mobile printer and print receipts for the organization as well as the donor.

When we see a transaction originating from the portal or applications "Merchant Services", we would like to be able to know which user entered it. This is a very important audit trail. It would also be helpful if we have questions on the transac...

It would be great to have the ability automatically email PDFs of daily transaction reports! I see there's an option to email transactions weekly or monthly. Would love for 'daily' to be added to the list. Thanks!

Need to allow people to pay using Apple Pay. Square Devices allow this and it's very useful. It would be most convenient for our events to allow people to pay via Apple Pay with their cell phones instead of swiping their credit cards. Thank you.

Best efforts are made to white list IP addresses before an Event. Creating this notification will allow us to rapidly respond to blacklisted IPs