Blackbaud Merchant Services

I can't type the full name of my organization in mobile pay under the descriptor and the emails look weird because the word foundation is fndn... it looks bad and i am only one letter short to get my name.. pleaese update!!!

I would like to receive an email every time a credit card gets charged. This feature is available on the online forms, but no where else. Through our calling center, student callers charge a donor's credit card however sometimes they get conflicti...

It would be awesome if we could remove the billing address requirement from CC processing. As many people are paying on their phones, the less they need to type, the more likely they will follow through on their donation. Many processors aren't r...

It would be beneficial to have the donor designation included on the BBMS report. The accounting office would like to verify the fund selections and import into FE by batch. This would also be an added precaution should gifts not import correctly...

It is very annoying to have a customer send us a credit card that they use daily but yet is not accepted for them to pay for their membership to our organization. it is limiting. For people outside the US it is difficult because they may not hav...

Current card readers require audio jack. Newer iPhones don't have an audio jack. A new card reader that uses the lightning port without an adapter would be useful.

Many clients would like to use MobilePay for Kiosk solutions, but the 15 minute timeout is a deal-breaker. If the timeout could be extended or disabled, it would expand MobilePay's use to more scenarios.

We would really love for BBMS to support Direct Debit for Canadian clients. We switched our credit card processing over to BBMS and unfortunately have to keep our direct debits with another provider. It would be so much nicer to have everything ...

I would like to suggest that any transaction that is done with the mobile pay device should come into Raiser's Edge through the NetCommunity link. The transactions do not come into RE and I think they should. The transaction just sits out on the B...

Hi, 15 characters for BBMS CC billing statement descriptor is not sufficient as our customers are having a difficult time to recognize who has billed them. Currently, we could only use the initials of our Organization name as we are not able to u...