Blackbaud Merchant Services

I can't type the full name of my organization in mobile pay under the descriptor and the emails look weird because the word foundation is fndn... it looks bad and i am only one letter short to get my name.. pleaese update!!!

We are working with a third party vendor on our Phone-a-Thon fundraiser. We will be giving them a file from RE with all of the Constituent information. We were hoping that there might be a way for them to process all of the credit card transaction...

I would like to receive an email every time a credit card gets charged. This feature is available on the online forms, but no where else. Through our calling center, student callers charge a donor's credit card however sometimes they get conflicti...

In BBMS portal you can view the resolved chargebacks but you cannot export this list. I would like to export this list with the chargeback details and the case numbers.

I would like to suggest that any transaction that is done with the mobile pay device should come into Raiser's Edge through the NetCommunity link. The transactions do not come into RE and I think they should. The transaction just sits out on the B...

Our funds are segregated by fund type and then bank account. So annual fund (unrestricted funds) go into Bank account A; Scholarship Funds go to Bank Account B; Capital Funds to Bank Account C and so forth. Each has their own BBMS account. So w...

We want transaction detail comments on Online Express. Our business manager at our school has a difficult time determining the proper areas to place transactions. They come in with a date, name on card and amount from Online Express and we get a l...

Please move the email notification settings to the "Account Management" section. Right now you have to access them in the "welcome" drop down menu, where you go to sign-out. That is not an intuitive location for this feature. Thanks!

Please provide an alternative disbursement report where the transaction details with donation amount as well as amount to be deposited for each donation, along with deposit date - BUT allow input of beginning date and ending date of all transactio...