Blackbaud Merchant Services

We currently receive gifts thru Online Express. The gift is posted for the gross amount. This amount uploads into our Banner Financial System. It does not match the amounts deposited to our bank account because the fees are deducted from each t...

Some of our donors have cards that do not have a magnetic strip. We need access to a chip reader to process payments.

We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...

The current card readers require devices that have an audio jack in order to function, however most modern devices have moved away from having the input. i.e. any new iphone and android device. It would be very helpful if there were readers availa...

Since BBMS gateways can be used for a variety of purposes beyond donations, add an option to allow the gateway to pass along processing fees to the user rather than charging the fee to the institution.

Please add MobilePay P2PE integration to the roadmap. P2PE integration is in the process for BB Checkout, however, MobilePay isn't on roadmap. Integrating with a P2PE validated solution is critical for processing mobile payments. MobilePay's encry...

On a direct debit, if the bank has not approved the transaction, is there a way to note it on the transaction so I will know. I see "Approved" but it would be nice to know if it is approved by the bank or if there is a chance it will be reversed....

To better enable use of MobilePay at events, allow a standard list of items to be created for a dropdown menu. User could then pick from list ie. golfer, dinner, silent auction, etc. and then process the transaction as currently done. This would...

Please create a single sign on for customers that have more than one Blackbaud Merchant Services account.

Need to allow people to pay using Apple Pay. Square Devices allow this and it's very useful. It would be most convenient for our events to allow people to pay via Apple Pay with their cell phones instead of swiping their credit cards. Thank you.