Blackbaud Merchant Services

When we see a transaction originating from the portal or applications "Merchant Services", we would like to be able to know which user entered it. This is a very important audit trail. It would also be helpful if we have questions on the transac...

As a nonprofit we use the blackbaud mobile swipers as a way to collect different types of donations and sales at fundraising events. You could have silent auction purchases, merchandise sales, and raffle squares all rolled into one price with no w...

It would be nice to be able to generate reports that are the disbursements but for an entire months worth. Currently I would to export each weekly report into a csv to see an entire month's worth of disbursements.

Need to allow people to pay using Apple Pay. Square Devices allow this and it's very useful. It would be most convenient for our events to allow people to pay via Apple Pay with their cell phones instead of swiping their credit cards. Thank you.

Would like to be able to modify the text of the MobilePay email confirmations to be able to include tax language. We have received feedback that it is confusing for donors to receive confirmation, then a separate tax email, then the follow-up stew...

As a healthcare foundation, we are required to report in PDF. The ability to filter daily transactions by source: card present, card not present, refund, transaction batch, direct debit, chargeback as well as choose which fields to show on the rep...

I can't type the full name of my organization in mobile pay under the descriptor and the emails look weird because the word foundation is fndn... it looks bad and i am only one letter short to get my name.. pleaese update!!!

Since we can no longer issue security codes and now have to approve new devices, it would be handy to receive notification when new mobile devices are pending.

I would like to receive an email every time a credit card gets charged. This feature is available on the online forms, but no where else. Through our calling center, student callers charge a donor's credit card however sometimes they get conflicti...

Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.