Blackbaud Merchant Services

Please add the ability to download select transactions from BBMS into RE Gift Batch. We used to navigate this ability by entering our credit cards into an OLX form, but improved security now blocks multiple credit cards from one IP address. Suppor...

Please make the new year's annual disbursement calendar available by mid December at the latest and a high priority. We have to plan our annual staff work calendar around this disbursement schedule which is different for every week. It is hard to ...

We have had one of our sites ask for MobilePay devices to be able to capture customer billing address information from their credit card transaction as some other mobile payment devices do.

Integration of DAFdirect.org payment method and widget. This will allow for donations from donor direct funds. The widget and site can be link at the payment option area. Please see option below taken from dafdirect.org site. The traditional DA...

UnionPay is a dominant credit card in China. To expand Chinese Tourism at our institution it would be helpful to be able to accept this payment type.

The gift confirmation email donors receive when making a donation using the mobile pay system is quite sterile. It would be nice to be able to customize the language to reflect the mission of our organization.

Our funds are segregated by fund type and then bank account. So annual fund (unrestricted funds) go into Bank account A; Scholarship Funds go to Bank Account B; Capital Funds to Bank Account C and so forth. Each has their own BBMS account. So whe...

I think it would be amazing if since Blackbaud runs both eTapestry and BBMS that if any card payment taken from MobilePay or BBMS would automatically be imported as a gift to eTapestry. I was surprised that they weren't compatible in that aspect.

I would prefer to use my company credit card for supply purchases. Currently the only option in BBMS to pay for items such as the new Bluetooth payment devices is to have charges taken from our disbursement account. This create extra paperwork for...

Currently Complete Cover only covers donations given via a donation form. This means any calls from a donor wanting to give a gift directly is subject to fees. Financially we would be better off telling the donor to hang up and donate online rathe...