Blackbaud Merchant Services

9 Vote

reCaptcha V2 is having accessibility issues

We activated reCaptcha to BBPS form. Noticed its using reCaptcha V2, which is having accessibility issues. It needs user interaction and screen readers are not reading it. With V3 there will be no user interaction.

Created 1 Jun 04:02pm by Guest

Blackbaud Checkout

3
8 Vote

Adding a Fund Column to the BMMS report

Is there a way to add a column indicating the fund code to this report?

Created 12 Jun 04:32pm by Guest

Disbursements

2
29 Vote

Ability to export designation

Currently, you cannot export the designation made by the donor when contributing online. Therefore, if the Other field is used for gift designation, there is no way to perform quality control for gift processing. Did the gift processor make the ...

Created 4 Jan 04:17pm by Guest

Reporting and Reconciliation

3
1 Vote

Option to add recurring gifts into the backend of BBMS

The option to add recurring gifts from the backend of BBMS would be very helpful. Our direct mail vendor enters gifts directly into BBMS, but has to reject those that are recurring and send to to us for manual entry.

Created 5 Mar 10:46pm by Shelby Tudor

Recurring Transactions

0
26 Vote

Provide more Robust Disbursement Reports

Please provide an alternative disbursement report where the transaction details with donation amount as well as amount to be deposited for each donation, along with deposit date - BUT allow input of beginning date and ending date of all transactio...

Created 9 Feb 02:47pm by Guest

Disbursements

17
1 Vote

I am curious if there has been any consideration given to allowing cryptocurrency donations for processing through BBMS

We have had inquiries for the option to donate cryptocurrencies like bitcoin but currently we are not able to offer that option.....what options if any are currently being explored to offer through BBMS?

Created 2 Mar 03:55pm by Guest

Digital Wallets

0
9 Vote

Add recurring gift flag when viewing transactions in BBMS

It would be nice to be able to know that a payment is part of a recurring gift that is being auto-processed by BBMS when looking at a transaction report. It could be something as simple as a recurring gift (Y/N) column/

Created 3 Mar 06:21pm by Dan Snyder

Recurring Transactions

2
7 Vote

Extend 180 day window period to refund credit cards

Due to COVID-19, office closures make it impossible to issue refund checks to donors for credit card charges older than 180 days. Can the 180 day restriction be extended so that organzations can refund donor's credit cards?

Created 28 May 03:21pm by Guest

Credit Card Payments

1
24 Vote

Please let us edit the content on the Blackbaud Mobile Pay App Emails

We currently use the blackbaud mobile pay app at events. This is ideal since everything flows to BMS and you can upload to Raiser's Edge. It's convenient to take payment and donations right then and there, however we can NOT edit the content of t...

Created 7 Mar 01:53pm by Guest

MobilePay

4
22 Vote

When pulling transactions from the Mobile Pay application, we would like to be able to see the user who processed them

Currently, we can see which mobile unit was used, but not the actual user. We would like to know the actual user to have an audit trail and direct inquiries appropriately.

Created 27 Feb 05:30pm by Guest

MobilePay

0