Blackbaud Merchant Services

Now I can only get distribution reports for one distribution. We use daily so get about 18 distributions per month. No way to get a montly report on this and &I talked to tech support

We currently use the blackbaud mobile pay app at events. This is ideal since everything flows to BMS and you can upload to Raiser's Edge. It's convenient to take payment and donations right then and there, however we can NOT edit the content of t...

Currently, you cannot export the designation made by the donor when contributing online. Therefore, if the Other field is used for gift designation, there is no way to perform quality control for gift processing. Did the gift processor make the ...

Please provide an alternative disbursement report where the transaction details with donation amount as well as amount to be deposited for each donation, along with deposit date - BUT allow input of beginning date and ending date of all transactio...

Currently, we can see which mobile unit was used, but not the actual user. We would like to know the actual user to have an audit trail and direct inquiries appropriately.

Some of our donors have cards that do not have a magnetic strip. We need access to a chip reader to process payments.

Our call center recently switched from Square to BBMS. The call center solicits donations. When someone wants to make a pledge, or is unable to pay by CC at the moment, Square allows us to send an invoice to the constituent with automatic reminder...

We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...

When downloading a disbursement report, it would be helpful to choose the date range (example - last month) so that you are able to download multiple disbursement or transaction reports combined into one CSV or excel.

The current card readers require devices that have an audio jack in order to function, however most modern devices have moved away from having the input. i.e. any new iphone and android device. It would be very helpful if there were readers availa...