Blackbaud Merchant Services

This used to be able to be done but now with the new integration I have to go into each day to download the report. Prior it was subtotaled each day for me.

It would be fantastic if blackbaud would offer the capability for credit card processing fees to be passed on to donors as they are making their gifts. Nonprofits pay thousands of dollars each year in CC processing fees and it doesn't have to be t...

Per the new MC regulations we are required to notify a monthly donor each time their reoccurring donation is processed. If there was a way when committing the EFT Credit Card batch for that transaction notification to be sent, that would make this...

I want to be able to print and/or save the BBMS transaction details. This came up when I was looking at suspect transactions and wanted to save them to my files, but there was no option other than a screenshot or right-click and print, neither of ...

Why in the world do we have a technology forward device like the mobile pay terminals and then we have to manually enter those into BBMS, RE and FE. This makes absolutely no sense to me and is going backwards. PLEASE FIX THIS

It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.

When a donation is disbursed into our bank account there is no way for us to match the transactions between Merchant Services and our bank. We would also like to see what funds a constituent chose to donate to in a report from Merchant Services. T...

It would be nice if we could get invoiced for the readers rather than have it come from our BBMS disbursement. It messes with the reconciliation we have built with our business office.