Blackbaud Merchant Services

We would like to be able to customize the email receipt which can be sent using the MobilePay terminal App. Among other uses for this customization, we have branches that would need to send a receipt in a different language. Currently, we can edit...

We need a unique identifier to match gifts created via NXT Donation Forms with BBMS reports. We need something unique like BBMS transaction ID, but NXT Donation Form gifts don't come into the system with that unique transaction ID. We need a match...

When a donation is disbursed into our bank account there is no way for us to match the transactions between Merchant Services and our bank. We would also like to see what funds a constituent chose to donate to in a report from Merchant Services. T...

This used to be able to be done but now with the new integration I have to go into each day to download the report. Prior it was subtotaled each day for me.

Add campaigns/funds columns to disbursement reports to give our treasurer greater clarity on gifts received designations

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Please provide an alternative disbursement report where the transaction details with donation amount as well as amount to be deposited for each donation, along with deposit date - BUT allow input of beginning date and ending date of all transactio...

Currently, you cannot export the designation made by the donor when contributing online. Therefore, if the Other field is used for gift designation, there is no way to perform quality control for gift processing. Did the gift processor make the co...

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