Blackbaud Merchant Services
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BBMS Web Portal
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26
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15
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Ability to show the Appeal, Campaign, and Fund in the disbursement report.
In Merchant Services, Reports, Disbursement, Detailed PDF, want to see the Appeal, Campaign, and Fund.
Created 18 Dec 06:03pm by Guest
Reporting and Reconciliation
4
1
Vote
Localise Time Zones for Correct Reconciliation
Request to 'Get Local!' The issue: Payment Processed in the Transactions List in Merchant Services with the wrong date and time when it was only just processed? Fact: BBMS processes all gifts in (EST) time see: https://kb.blackbaud.com/knowledgeba...
Created 10 Sep 01:39am by Guest
Reporting and Reconciliation
0
27
Vote
Add date range to Disbursement Reports in BBMS new BB ID log in
We need the ability to add a date range and subtotal by Account/transaction date to the Disbursement Reports. This is used for each batch that is processed, and sometimes is run multiple times per day. The new Transactions report process only give...
Created 8 Mar 06:35pm by Candy Reichert
Reporting and Reconciliation
4
Planned
40
Vote
We would like better reporting.
When a donation is disbursed into our bank account there is no way for us to match the transactions between Merchant Services and our bank. We would also like to see what funds a constituent chose to donate to in a report from Merchant Services. T...
Created 23 Jul 07:28pm by Diana Mergen
Reporting and Reconciliation
8
1
Vote
send email acknowledgement to multiple recipients
In the virtual terminal it would be nice to be able to send to multiple email recipients at one time (i.e. customer, finance department, special events)
Created 26 Aug 02:41pm by Guest
BBMS Web Portal
0
1
Vote
Report for 'last month' or specific range for credit card disbursements
You have a report for transaction dates for donation and fees, but what is more helpful is to have a report for disbursement dates (last month or specific range) so those dates can be matched to the bank statement.
Created 21 Aug 03:13pm by Alicia Cannon
Reporting and Reconciliation
4
6
Vote
identify what device a credit card was swiped on
If you have multiple swipers, you cannot tell which device swiped which card. This makes it impossible to reconcile revenue when multiple credit card swipers are in use at the same time but for different reasons. This is a dealbreaker for us and t...
Created 12 Oct 08:33pm by Guest
Reporting and Reconciliation
1
35
Vote
Ability to export designation
Currently, you cannot export the designation made by the donor when contributing online. Therefore, if the Other field is used for gift designation, there is no way to perform quality control for gift processing. Did the gift processor make the co...
Created 4 Jan 04:17pm by Guest
Reporting and Reconciliation
4
8
Vote
Add Account Name to Transaction Totals Report
Currently there is no account name on the Transaction Totals report in the next gen BBMS portal. The previous Daily Transactions report did include the account name, as does the current Disbursement report. Having no identifying information on the...
Created 19 Oct 05:57pm by Christina Wagner
Reporting and Reconciliation
6
10
Vote
Disbursement Report should be downloadable by month with the fees for each day summarized
This used to be able to be done but now with the new integration I have to go into each day to download the report. Prior it was subtotaled each day for me.
Created 17 Mar 06:13pm by Guest
Reporting and Reconciliation
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