Blackbaud Merchant Services

identify what device a credit card was swiped on

If you have multiple swipers, you cannot tell which device swiped which card. This makes it impossible to reconcile revenue when multiple credit card swipers are in use at the same time but for different reasons. This is a dealbreaker for us and this product.

  • Guest
  • Oct 12 2023
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  • Sarah Martin commented
    7 Dec, 2023 09:37am

    I find it strange that with the previous card readers I registered the device (e.g. tablet or cell phone) and we were able to track which device was used so we knew what location was using it. With the new terminals we don't have to register the device connecting it and we have added functionality with payments, but we lost a simple tracking feature.