Please provide an alternative disbursement report where the transaction details with donation amount as well as amount to be deposited for each donation, along with deposit date - BUT allow input of beginning date and ending date of all transactions desired.
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The ablity to pull disbursemnt report by month versus having to run day by day would save some time. For organizations that are looking to see a disbursement based on specific feilds there is not a way to pull that information together. You have to run the disbursment reports by day and then calculate manually.
Yes! I have to run a query on Altru, then match the items up one by one to see which fund they need to be deposited into!
As well as appeal code/fund column
This would be so helpful! We are trying to create permission slips in Education Management that take payments but the manual reconciliation that would be required by our accountant with the reports that are offered in Blackbaud Merchant Services would be a nightmare. Having better reporting that that provides a description of the each purchase would be perfect!
Thanks for helping us to get the best information. As long as it's being collected, we would like to have access to it.
This will be super helpful!
I agree. This would indeed be helpful. Thanks.
I agree, if we had a report we could run with all of those output fields it would make monthly reconciliation with finance so much easier. Having the transaction date and disbursement date would be SO helpful!
Why is there a dropdown box on our donation page for online donors to direct their gifts but that info isn't shown on the Merchant Services reports? What's the point of the dropdown if we can't access that info?
Customizable disbursement reports would be best, but please at least include fund, transaction ID, and transaction GUID in the disbursement reports and allow the report fields to be exported as a properly columned spreadsheet rather than in a PDF-like formatting.
RECONCILIATION IS HORRENDOUS!
It makes NO sense that the reports I pull from Blackbaud Merchant Services do not reflect the data I enter into etapestry. Every month, I have to pull TWO separate reports (one from merchant services and one from etapestry) so I can provide my book-keeper with the correct info.
It's essential that my blackbaud report display where the donor funds are coming from! I am considering shopping around for other donor software if this is not improved.
Please include the Team Raiser Event/Form on the disbursement reports. We have to manually check every single transaction and it takes an excessive amount of time to reconcile.
It would be vert helpful to include, name, address, fund, purpose on the disbursement report. This is important information for my organization to have as back-up....
Luminate Online and BBMS disbursements report should reconcile, but they do not. It would be invaluable if the campaign or LO source be included in the BBMS disbursement report.
Please identify the application the payment was processed on in the disbursement report so that we don't have to look up individual transactions to figure this out. Both our development and admissions office use BBMS and it is creating confusion when we run the disbursement reports.
Please add the RE fund to the disbursement report as a field as we don't use RE to post to our general ledger.
Would like to be able to customize disbursement reports. In particular we want to be able to see funds.
Please include on the disbursement report the RE fund to which the payment is applied. This will facilitate the reconciliation process. Our previous payment system was able to do it.
Please AT LEAST create the option of having a column for last name and column for the name of the donor (in addition to the name of the cardholder) in the transaction report. It makes reconciliation a nightmare without these. We had a less expensive donation service before recently switching to BBMS that had these options, and I am shocked they aren't available in the excel/csv export at least. The BBMS rep I spoke with suggested "manually deleting the first name in every cell." We had 495 donations last month - I am not about to manually delete the first name of every account holder.