Blackbaud Merchant Services

Provide more Robust Disbursement Reports

Please provide an alternative disbursement report where the transaction details with donation amount as well as amount to be deposited for each donation, along with deposit date - BUT allow input of beginning date and ending date of all transactions desired.

  • Guest
  • Feb 9 2018
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  • Amanda Mogridge commented
    May 17, 2018 23:14

    Please AT LEAST create the option of having a column for last name and column for the name of the donor (in addition to the name of the cardholder) in the transaction report. It makes reconciliation a nightmare without these. We had a less expensive donation service before recently switching to BBMS that had these options, and I am shocked they aren't available in the excel/csv export at least. The BBMS rep I spoke with suggested "manually deleting the first name in every cell." We had 495 donations last month - I am not about to manually delete the first name of every account holder.