Blackbaud Merchant Services

The current credit card swipers utilize a headphone jack connection. Most new mobile devices don't offer a headphone jack anymore. An updated swiper that has a USB-C connection or Lightning port will allow us to use the swipers with our "modern" c...

We have multiple chipper devices for BBMS that are used at the same time but for different reasons. With the new portal, when school started back up this year, we have realized there is no way for us to track which device was used for which reason...

We use sereral mobile devices during a specific event. It would be nice to have a column that would provide the serial number of the WisePad 3 so we know how to split the transactions and easily know the internal account number where the money goes.

A Venmo QR code is generated when a donor selects Venmo as a payment option during checkout. It would be beneficial if we could download this QR code so it can be printed and used offline.

Current report does not show what platform. If I do a dispursement report from transaction, it show the platform but there is no subtotal and final totals

In the old BBMS site we were able to enter the exact amount that needed to be refunded (partial refund). In the new BBMS portal we only have two options - just the complete cover amount or the full amount including complete cover. There is no way ...

Can you add an online auction component to events?

Per the new MC regulations we are required to notify a monthly donor each time their reoccurring donation is processed. If there was a way when committing the EFT Credit Card batch for that transaction notification to be sent, that would make this...

I want to be able to print and/or save the BBMS transaction details. This came up when I was looking at suspect transactions and wanted to save them to my files, but there was no option other than a screenshot or right-click and print, neither of ...