Blackbaud Merchant Services

When downloading a disbursement report, it would be helpful to choose the date range (example - last month) so that you are able to download multiple disbursement or transaction reports combined into one CSV or excel.

International donors from EU cannot make donations to US based charities if using BBMS. It would be of great to be able to take international donations.

The current credit card swipers utilize a headphone jack connection. Most new mobile devices don't offer a headphone jack anymore. An updated swiper that has a USB-C connection or Lightning port will allow us to use the swipers with our "modern" c...

Now that Blackbuad is integrating with Bluefin, it would be beneficial to allow the option for users to process credit cards directly in Merchant Services or MobilePay. Our organization is required to use P2PE devices. Prior to using these devices...

Current report does not show what platform. If I do a dispursement report from transaction, it show the platform but there is no subtotal and final totals

Can you add an online auction component to events?

In order to use the BBCRM auto reconciliation tool, the 6 digit authorization code must be on the revenue record. We are using the BBMS API and we are not able to pass this code to BBCRM.

Please create a separate section for the Transactions coming in from Justgiving. So helpful to identify them if they are not mixed in with all the other transactions from Online Express!

We just transitioned over to Raiser's Edge NXT and included the merchant services as a best long-term solution for our organization. Little did we know that the migration process excluded ACH recurring donations and only included the recurring cre...

It would be great if there wer specific error messages a donor receives when they are trying to make a donation so that they know what the issue is. Below would be some common errors that we see donors encounter: -Invalid CVV Code -Please check th...