Blackbaud Merchant Services

Include a designation field in MobilePay

Including a designation field in BB MobilePay would be very helpful for tracking donations through our mobile devices. 

  • Sarah Abubaker
  • Apr 3 2019
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  • Sarah Abubaker commented
    5 Apr, 2019 08:01pm

    No, because we use the comments field for other identifying information like Class Year or event name since there's sometimes not much to go from the cardholder information scanned from the credit card. And asking people to enter their address can be daunting when there's a big line, so we only ask for class year or affiliation in the comments field. 

  • Admin
    Clint Boswell commented
    5 Apr, 2019 07:35pm

    Hi Sarah,

     

    There is the Comments field on the Acknowledgements page in Mobile Pay that can be used for this purpose. The info put in that field will show up in the Transaction details and can also be exported.

    Would this meet your needs? If not, it would be great to hear more about this idea.

     

    Thanks,

     

    Clint Boswell

    Product Manager - FinTech

    Blackbaud