Blackbaud Merchant Services

Can you add an online auction component to events?

It would be great for our Gambling Act duties if the system could detail whether a payment was credit or debit card.

Adding the ability to save frequently used filter selections, similar to saving a List in RE NXT.

We receive emails for every OLX approved charge but it would be nice to have an option to receive notifications for charges that we declined as well. Some of the charges that were previously approved with authorization codes are sometimes declined...

In order to use the BBCRM auto reconciliation tool, the 6 digit authorization code must be on the revenue record. We are using the BBMS API and we are not able to pass this code to BBCRM.

The language selection field on the payment pop-up shows a flag at the bottom right corner. This has caused confusion among customers/donors who mistake it for the payment currency. Mentioning the language itself defaulted to "English", rather tha...

It would be very helpful for our finance team to have the funds donated to listed as a column the disbursement report. Otherwise they have to search for each record in Raiser's Edge to find out which fund the donor wanted the money to go towards, ...

Please create a separate section for the Transactions coming in from Justgiving. So helpful to identify them if they are not mixed in with all the other transactions from Online Express!

Please look into including Paypal as an option for Canadian users.

We just transitioned over to Raiser's Edge NXT and included the merchant services as a best long-term solution for our organization. Little did we know that the migration process excluded ACH recurring donations and only included the recurring cre...