Blackbaud Merchant Services

Could it be arranged that the the Transaction ID on the export from the transaction search be updated from the BBMS Transaction GUID to the Blackbaud Secure Payments Transaction GUID or alternatively when a payment is submitted to a Blackbaud Chec...

On Square and PayPal, you are able to put subjects to what each payment is as well as say what the fund is for. It would be helpful for imports to easily differentiate what the payments go for since we are a nonprofit.

Charge the credit card fee separately from the revenue so that we can tie direct contributions to the bank statement during reconciliation. Ex. donor pays $500, but is charged $5 fee. Instead of deducting fee prior to disbursement to bank, deposit...

There are times when we need summary data for institutional reporting or external audit. BBMS transaction reporting only provides Detail Report. When I run a report for a whole fiscal year, the report is three miles long (thankfully).

When manually entering a credit card number into mobilepay not having to add a signature.

The Transaction Search report doesn't provide the first 4 numbers of the credit card number which makes it very difficult to match with the LO Transaction Report and adds time to our regular processes.

Example: silent auction fundraising event when one donor 1) buys a ticket for $50, 2) wins a silent auction item for $100, and makes a charitable donation for $50. You would obviously only swipe their card once at check out for the $200 total rath...

I would really love it, if we were able to process Debit Cards through BBMS. Unfortunately in Canada, our debit cards are not tied to a credit card type.

MobilePay users receive a confirmation number by email that is not searchable through BBMS, so it serves no purpose to us or the user. Please add that as a search option in BBMS in order to retrieve their transaction.

Create a notification/alert from BBMS to the client to monitor if a transaction has not been successful within a certain period of time. Particularly during year end giving season, we'd like a way that BBMS can alert Save the Children if a transac...