Blackbaud Merchant Services

When a user has more than one BBMS account, the new BBID login process does not have an intuitive way to switch between them. Allowing the user to select which account when logging into BBMS each time or having a "switch account" button/drop-down ...

As a healthcare foundation, we are required to report in PDF. The ability to filter daily transactions by source: card present, card not present, refund, transaction batch, direct debit, chargeback as well as choose which fields to show on the rep...

With the previous platform we were able to identify which amount cleared in the bank belonged to which of our department. This was because in the bank download right next to the amount deposited you could see the merchant number included in the de...

I would like to be able to see a list of our monthly recurring donors in BBMS. Their name, the amount donated each month, the date they started, and the date that their donation is received each month.

Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.

In order for me to do my reconciliation I would like to have "Transaction ID" mentioned in other areas within the Merchant Services Portal.

It would be extremely helpful to automatically (or have the choice to) show comments in the disbursement detail report.

It would be beneficial to have the donor designation included on the BBMS report. The accounting office would like to verify the fund selections and import into FE by batch. This would also be an added precaution should gifts not import correctly ...

It doesn't benefit our organizeation to use Complete Cover for payment fees because we are not provided the option to issue partial refunds for payments under this coverage. It would be great if this could be changed down the road. We run meeting ...

We use this for our paperwork to send to the database manager for processing. The popup box disappears. Also, if you do hit print, it prints both pages of the transaction again. Printing one page would save having to go to the transaction details.