Blackbaud Merchant Services

It would be great if the checkout modal in Team Raiser allowed for us to move elements around. For example: moving the donor fee box higher in the modal so it's easier for our donors to see it and decide whether they want to cover the cost or not.

It would be great if the checkout modal in Team Raiser allowed for us to add styling. In particular we've had complaints from our constituents that they have a hard time seeing the donor fee checkbox. And since it's enabled by default, they were c...

Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.

We need a unique identifier to match gifts created via NXT Donation Forms with BBMS reports. We need something unique like BBMS transaction ID, but NXT Donation Form gifts don't come into the system with that unique transaction ID. We need a match...

We want transaction detail comments on Online Express. Our business manager at our school has a difficult time determining the proper areas to place transactions. They come in with a date, name on card and amount from Online Express and we get a l...

Presently the donation form is much narrower than the rest of the webpage. The iframe form widget has a defined max-width of 600px. If there was width setting where the form could be set to 100% then the form adjusts to the outer layout width.

Best efforts are made to white list IP addresses before an Event. Creating this notification will allow us to rapidly respond to blacklisted IPs

11/17/2021 A transaction of $250.00 was processed. The donor intended to give $200.00. A refund of $50.00 was issued. The processing fee remained $7.26 instead of decreasing to $5.86. Suggestion: Assess processing fees according to the actual amou...

Able to send event attachments, such as waivers, in a message that goes out to the employees that are attending the event.

On each event page, add a results section under the event description. Make this a reportable field in the reports for easily pulling results of every event. This would let employees see their impact Ex.: Food Drive has a results tab where company...