Blackbaud Merchant Services

Want a comment, code or notation available to distinguish transactions

We want transaction detail comments on Online Express. Our business manager at our school has a difficult time determining the proper areas to place transactions. They come in with a date, name on card and amount from Online Express and we get a lot of them. It would be nice if there could be a comment section or note it is for a specific activity or event.  

  • Guest
  • Oct 17 2017
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  • Jennifer Duke commented
    October 23, 2017 22:22

    I'm not familiar with the term Online Express, but I THINK this is my issue. BBMS disbursement reports do not give any FE account or RE fund detail. We need to be able to attribute the fees associated with the transactions to the relevant event, but BBMS reporting does not provide that info.

  • Ashley Oakes commented
    October 26, 2017 19:48

    We also need campaign and fund designation on our reports from BBMS. Without that information we must pull additional reports for our bookkeeper.  very frustrating and time consuming