Blackbaud Merchant Services

It would be helpful to be able to retrieve transaction details (specifically donor contact information (address) from the portal for transactions made through the Mobile App or the Virtual Terminal. Right now, if you open a transaction to view the...

Enables matching the auth code in BBMS to eTapestry to assist with reconciliation

We would like to print QR codes that will bring donors directly to our donation page by scanning the code

Please add the ability to download select transactions from BBMS into RE Gift Batch. We used to navigate this ability by entering our credit cards into an OLX form, but improved security now blocks multiple credit cards from one IP address. Suppor...

Cardholder name, date, and amount sometimes isn't enough to locate a transaction in the transaction report (if you need more details). Having the unique transaction ID in the disbursement report would allow you to more easily locate the transactio...

I would prefer to use my company credit card for supply purchases. Currently the only option in BBMS to pay for items such as the new Bluetooth payment devices is to have charges taken from our disbursement account. This create extra paperwork for...

I need to reconcile the Blackbaud merchant deposits to my bank account, but I can't since I do not have a report that shows the net amount deposited ( the merchant fees are already included in the net amount deposited in the bank) I need a report ...

There is an ability to include TEST transactions in search, but no easy way to identify them when there are TEST and Production transactions. To have the ability to either just report on TEST transactions, or to have a field in the report with the...