Blackbaud Merchant Services
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BBMS Web Portal
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77
Chargeback Management
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Reporting and Reconciliation
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48
Blackbaud Checkout
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8
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25
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MobilePay
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27
Payment Methods
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21
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Recurring Transactions
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Create report to see donors that opt in to help contribute to the credit card/direct debit processing fees
We, as an organization, would like to be able to see how successful the Complete Cover initiative has been to us. It would help to report on the donors that have opted to help us out.
Created 17 Jan 03:41pm by Guest
Reporting and Reconciliation
0
2
Vote
A report of all monthly disbursements
No description provided
Created 31 Jan 02:11pm by Guest
Reporting and Reconciliation
1
2
Vote
Download transactions from BBMS into Gift Batch
Please add the ability to download select transactions from BBMS into RE Gift Batch. We used to navigate this ability by entering our credit cards into an OLX form, but improved security now blocks multiple credit cards from one IP address. Suppor...
Created 29 Dec 04:54pm by Faith Murray
Reporting and Reconciliation
0
3
Vote
Printable Report for Transaction Details or Customizable Email Acknowledgements
It would be helpful to be able to retrieve transaction details (specifically donor contact information (address) from the portal for transactions made through the Mobile App or the Virtual Terminal. Right now, if you open a transaction to view the...
Created 4 Jan 07:46pm by Nikki Long
BBMS Web Portal
0
6
Vote
Setting for time zone in BBMS to match time zone in eTapestry
BBMS processes in EST so if eTapestry is set to another time zone, transactions processed in eTaptestry will not be included in BBMS until the following day in some instances. This causes issues at end of month and especially end of year.
Created 23 Jan 08:57pm by Guest
Reporting and Reconciliation
3
1
Vote
List of recurring billing (monthly donors)
I would like to be able to see a list of our monthly recurring donors in BBMS. Their name, the amount donated each month, the date they started, and the date that their donation is received each month.
Created 7 Dec 02:28pm by Guest
BBMS Web Portal
0
1
Vote
Transaction ID mentioned in other areas within the Merchant Services Portal at our Ideas website:
In order for me to do my reconciliation I would like to have "Transaction ID" mentioned in other areas within the Merchant Services Portal.
Created 30 Nov 05:45pm by Guest
BBMS Web Portal
0
6
Vote
Exportable list of resolved chargebacks with Case number
In BBMS portal you can view the resolved chargebacks but you cannot export this list. I would like to export this list with the chargeback details and the case numbers.
Created 20 Oct 07:19pm by Guest
Chargeback Management
2
5
Vote
Please offer .csv export option for disbursement reports
It is frustrating that your Excel exports are formatted the way they are, with merged cells and that the week's transactions are split onto 2-3 separate sheets. I imagine most clients are using these exports for reconciliation purposes, and it is ...
Created 19 Sep 01:17pm by Guest
Reporting and Reconciliation
0
3
Vote
QR code capability with BBMS
We would like to print QR codes that will bring donors directly to our donation page by scanning the code
Created 15 Oct 01:50pm by Guest
BBMS Web Portal
1
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