Blackbaud Merchant Services

Setting for time zone in BBMS to match time zone in eTapestry

BBMS processes in EST so if eTapestry is set to another time zone, transactions processed in eTaptestry will not be included in BBMS until the following day in some instances.  This causes issues at end of month and especially end of year.

  • Guest
  • Jan 23 2018
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  • Rosita Bradham commented
    July 18, 2018 14:42

    This is problem for all products using BBMS.  For the products that have auto reconciliation with BBMS this is still an issue because customers have to manually reconcile the transactions that come in during the time zone difference.