Blackbaud Merchant Services
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Create report to see donors that opt in to help contribute to the credit card/direct debit processing fees
We, as an organization, would like to be able to see how successful the Complete Cover initiative has been to us. It would help to report on the donors that have opted to help us out.
Created 17 Jan 15:41 by Guest
Reporting and Reconciliation
0
1
Vote
List of recurring billing (monthly donors)
I would like to be able to see a list of our monthly recurring donors in BBMS. Their name, the amount donated each month, the date they started, and the date that their donation is received each month.
Created 07 Dec 14:28 by Guest
BBMS Web Portal
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1
Vote
Transaction ID mentioned in other areas within the Merchant Services Portal at our Ideas website:
In order for me to do my reconciliation I would like to have "Transaction ID" mentioned in other areas within the Merchant Services Portal.
Created 30 Nov 17:45 by Guest
BBMS Web Portal
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1
Vote
Partial refunds to transactions under Complete Cover
It doesn't benefit our organizeation to use Complete Cover for payment fees because we are not provided the option to issue partial refunds for payments under this coverage. It would be great if this could be changed down the road. We run meeting ...
Created 14 Nov 17:42 by Guest
Chargeback Management
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1
Vote
Allow printing one page with popup box receipt to show transaction approved
We use this for our paperwork to send to the database manager for processing. The popup box disappears. Also, if you do hit print, it prints both pages of the transaction again. Printing one page would save having to go to the transaction details.
Created 07 Nov 16:43 by Guest
BBMS Web Portal
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7
Vote
Add Account Name to Transaction Totals Report
Currently there is no account name on the Transaction Totals report in the next gen BBMS portal. The previous Daily Transactions report did include the account name, as does the current Disbursement report. Having no identifying information on the...
Created 19 Oct 17:57 by Christina Wagner
Reporting and Reconciliation
6
1
Vote
BB Merchant Services - identify which device is used
We have multiple chipper devices for BBMS that are used at the same time but for different reasons. With the new portal, when school started back up this year, we have realized there is no way for us to track which device was used for which reason...
Created 05 Oct 20:01 by Guest
BBMS Web Portal
0
1
Vote
Add additional field on transaction list
We use sereral mobile devices during a specific event. It would be nice to have a column that would provide the serial number of the WisePad 3 so we know how to split the transactions and easily know the internal account number where the money goes.
Created 29 Sep 14:38 by Mark Bezanson
Reporting and Reconciliation
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1
Vote
Bring back the ability to do a partial refund
In the old BBMS site we were able to enter the exact amount that needed to be refunded (partial refund). In the new BBMS portal we only have two options - just the complete cover amount or the full amount including complete cover. There is no way ...
Created 10 Sep 15:03 by Roland Palmer
BBMS Web Portal
1
3
Vote
Bring back the Batch Search option
In the old BBMS portal, we relied heavily on the Batch Search function for daily reconciliation of our RE batches. Now in the new portal, we no longer have access to it. Please bring it back.
Created 01 Aug 14:00 by Steven Lopresti
BBMS Web Portal
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