Blackbaud Merchant Services

Make Email Notifications available for all users, not just admins

The new BBMS portal needs to allow access for all users, not just admins, to set Email Notifications as was available in the old website so one can receive emails for 1) Suspect transactions; 2) Online transactions; 3) Mobile transactions; 4) Large suspect transactions; and 5) Fraudulent transactions

  • Therese Morris
  • Mar 16 2022
  • Already exists
  • Attach files
  • Kaitlyn Downs commented
    May 05, 2022 20:04

    Hi Therese- there are options in Control Panel/Security to choose to give users View and Add/Edit access to just email notifications without the rest of Disbursement, Bank, or Contact details as shown in this screenshot. A user does not have to be an admin to see just that part of the portal. I'd be happy to reach out if I can help troubleshoot- we have not heard this feedback, so want to make sure that it is not a bug with your specific instance.

  • Therese Morris commented
    May 05, 2022 18:58

    It is only available to admins. It is no longer available to other users.

  • Kaitlyn Downs commented
    May 05, 2022 18:10

    Hi- this should be already available for users dependent on security role.

  • Elliot Falvert-Martin commented
    March 18, 2022 10:47

    Hey, can't you do it via the roles area? see attached.