Blackbaud Merchant Services

Add an Email Notification for Gateway Declines - BBMS

We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Transactions with a frequency option of 'As it happens'.


Currently the only way to identify these payments is to actively check your account every day, if there have been a lot of payments - it can sometimes get missed for a day or two. 

  • Guest
  • Oct 1 2019
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