Blackbaud Merchant Services

Pass On CC Processing Fees to Donors

It would be fantastic if blackbaud would offer the capability for credit card processing fees to be passed on to donors as they are making their gifts. Nonprofits pay thousands of dollars each year in CC processing fees and it doesn't have to be that way. There are other platforms not as advanced as blackbaud that have this as an automatic option and they don't charge their nonprofit clients for implementing this option (One Cause, Every Action, Act Blue just to name a few). I'm not sure why this isn't currently an option with blackbaud.

  • Guest
  • Dec 11 2020
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  • Holly Sailers commented
    14 Dec, 2020 08:35pm

    Most platforms have this capability and have for years. Blackbaud needs to make this a reality to help us NFPs to cover increasing merchant fees. Thank you, Holly