PLEASE MAKE THIS AN OPTION, BLACKBAUD. This is just another one of many features we didn't know we were giving up when we switched to Blackbaud. We thought surely it would be included in one of the longest-running CRM softwares available. We have had donors who were used to paying the fees with our last software ask about continuing to cover them. They've been disappointed when we tell them it's not an option. Not to mention how much it hurts our organization to pay the fees when we wouldn't have to.
Wendy DeCicco
There is a second Idea about this same topic, called "Pass on CC Processing fees to donors". These two Ideas should be combined.
PLEASE MAKE THIS AN OPTION, BLACKBAUD. This is just another one of many features we didn't know we were giving up when we switched to Blackbaud. We thought surely it would be included in one of the longest-running CRM softwares available. We have had donors who were used to paying the fees with our last software ask about continuing to cover them. They've been disappointed when we tell them it's not an option. Not to mention how much it hurts our organization to pay the fees when we wouldn't have to.
I am a new user trying to gain experience , i am not sure how to vote for this idea. I would like to vote in favor of this.
yes!
We have also found that donors are willing to do this when given the option and would love to be able to add it.
We have found that donors are often willing to do this when given the opportunity, and we'd love to offer that option to our donors.
We would like to be able to pass credit card fees on to parents who are enrolling and paying tuition & fees using OnBoard.