Blackbaud Merchant Services

As a healthcare foundation, we are required to report in PDF. The ability to filter daily transactions by source: card present, card not present, refund, transaction batch, direct debit, chargeback as well as choose which fields to show on the rep...

I would like to suggest that any transaction that is done with the mobile pay device should come into Raiser's Edge through the NetCommunity link. The transactions do not come into RE and I think they should. The transaction just sits out on the B...

I need to journal the revenue that comes in through BBMS to our GL accounts. To have an appeal code attached would greatly help that process.

Is there a way to add a column indicating the fund code to this report?

We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...

the BBMS detailed disbursement report displays a gross disbursement amount whereas the summary disbursement report only totals the transactions and reversals but not the resulting figure, e.g, the gross disbursement amount from which the processin...

Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?

Please consider adding a new feature/alert in all Blackbaud applications for the customer/cardholder in the event that an identical submission/payment is made to the merchant services gateway. This feature/alert would notify cardholders immediatel...

Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.

We activated reCaptcha to BBPS form. Noticed its using reCaptcha V2, which is having accessibility issues. It needs user interaction and screen readers are not reading it. With V3 there will be no user interaction.