Blackbaud Merchant Services

Currently, you cannot export the designation made by the donor when contributing online. Therefore, if the Other field is used for gift designation, there is no way to perform quality control for gift processing. Did the gift processor make the co...

I need to journal the revenue that comes in through BBMS to our GL accounts. To have an appeal code attached would greatly help that process.

Add the Comments field in BBMS to the daily transaction report for easily pulling the totals and comment that differentiates payment type.

We were unaware that we (the school) would incur the processing fees for the Application Fee that is being processed in BBMS. We should have been informed of this at the setup. We assumed that just like in Blackbaud Tuition management, the fees wo...

Please tell your programmers that the pdf version of the Daily Transactions Report would be very helpful to have again. Filtering, downloading and exporting is very time consuming and less than desirable. T

Setting up payments on forms and may other places are difficult to determine where and what the payments are for in the BB Market. It would be ideal to be able to assign an account code or any code to determine where the money should go such as wh...

It would be great to have the ability automatically email PDFs of daily transaction reports! I see there's an option to email transactions weekly or monthly. Would love for 'daily' to be added to the list. Thanks!

In Classic Merchant Services, we are able to view Transactions Reports by Account Type in a specific period with totals. I do not see a way to do this in the next gen portal.

Please add the ability to download select transactions from BBMS into RE Gift Batch. We used to navigate this ability by entering our credit cards into an OLX form, but improved security now blocks multiple credit cards from one IP address. Suppor...