Blackbaud Merchant Services

The ability to resolve Suspect Transactions should be made available from within the new BB portal. Having to log into the old portal to resolve seems silly.

It would be great to have the ability automatically email PDFs of daily transaction reports! I see there's an option to email transactions weekly or monthly. Would love for 'daily' to be added to the list. Thanks!

Change date in reports to Australia format

When we see a transaction originating from the portal or applications "Merchant Services", we would like to be able to know which user entered it. This is a very important audit trail. It would also be helpful if we have questions on the transaction.

We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...

Add the Comments field in BBMS to the daily transaction report for easily pulling the totals and comment that differentiates payment type.

We currently receive gifts thru Online Express. The gift is posted for the gross amount. This amount uploads into our Banner Financial System. It does not match the amounts deposited to our bank account because the fees are deducted from each tran...

We, as an organization, would like to be able to see how successful the Complete Cover initiative has been to us. It would help to report on the donors that have opted to help us out.

Setting up payments on forms and may other places are difficult to determine where and what the payments are for in the BB Market. It would be ideal to be able to assign an account code or any code to determine where the money should go such as wh...

Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?