Blackbaud Merchant Services

It would be great to have the ability automatically email PDFs of daily transaction reports! I see there's an option to email transactions weekly or monthly. Would love for 'daily' to be added to the list. Thanks!

It would be helpful if when calling reports in BBMS they would have more detail. There is a notes box but it’s not pulled through to reports.

When we see a transaction originating from the portal or applications "Merchant Services", we would like to be able to know which user entered it. This is a very important audit trail. It would also be helpful if we have questions on the transac...

Cardholder name, date, and amount sometimes isn't enough to locate a transaction in the transaction report (if you need more details). Having the unique transaction ID in the disbursement report would allow you to more easily locate the transactio...

It would be helpful to be able to retrieve transaction details (specifically donor contact information (address) from the portal for transactions made through the Mobile App or the Virtual Terminal. Right now, if you open a transaction to view the...

With the previous platform we were able to identify which amount cleared in the bank belonged to which of our department. This was because in the bank download right next to the amount deposited you could see the merchant number included in the de...

Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?

Have Disbursement Report sent to specified email addresses when they are created each cycle, so I don't have to logon, download, and send it each week.

We process payments in Online Express and Education (LMS/OnSuite). The only way to tell where the gift came from is by drilling down into the transaction details, for the "Application" field. Can Application be added as a search field, report fi...

It would be beneficial to have the donor designation included on the BBMS report. The accounting office would like to verify the fund selections and import into FE by batch. This would also be an added precaution should gifts not import correctly...