Blackbaud Merchant Services

It is not ideal not being able to see refunds on a disbursement report i.e. someone pays twice and gets a refund on one transaction. Both transactions then show on the disbursement report but the money received is less the refund.

There should be an option to Automate Disbursement reports so they can be automatically saved on a specific location or sent via email to authorized users.

We use these reports to reconcile with our finance team when funds are disbursed. It would be helpful to have the Fund shown on the reports.

For a Blackbaud Merchant Disbursement Period where there were no approved transactions, currently no Disbursement Report is generated. That leaves a question as to whether the report is missing for the disbursement period or whether there were no ...

We have to manually consolidate our eTap donation report with our Disbursement report. It would be great if there was an option to download the Disbursement report monthly and/or quarterly so it would be easier to merge the two.

When a month end falls in the middle a weekend, we need the BBMS deposits separated for each month. The weekly disbursement started with each new month and kept months separate. May 31st 2019 falls on a Friday and the BBMS deposit will be May 31-J...

Please add a field indicating what the money is for to the disbursement report. We get the when, how, who, amount, fees . . . please include what was purchased/paid for.

When downloading a disbursement report, it would be helpful to choose the date range (example - last month) so that you are able to download multiple disbursement or transaction reports combined into one CSV or excel.

Current report does not show what platform. If I do a dispursement report from transaction, it show the platform but there is no subtotal and final totals

It would be very helpful for our finance team to have the funds donated to listed as a column the disbursement report. Otherwise they have to search for each record in Raiser's Edge to find out which fund the donor wanted the money to go towards, ...