Blackbaud Merchant Services

Faster Disbursement Timelines

Would be great if donation disbursements could process in less than 7 days.

  • Guest
  • Nov 3 2021
  • Already exists
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  • Shaun Porteous commented
    November 05, 2021 01:23

    Thank you for the further follow-up and clarification. It is greatly appreciated. With our daily Disbursement solution, we do offer a couple of options and depending on the required compliance criteria that needs to be met, we do have the option for daily + 3 days. Meaning that your credit card donation would be reduced from 7 days to 3/4 days. If you want to enquire further on that option and the desired compliance criteria then please do reach out to me directly or you Customer Success team!

    With our continuous planning and innovation and our maximised performance tenet, we will absolutely continue to investigate greater disbursement options in the future.

    Thank you Kindly.


  • Guest commented
    November 04, 2021 17:17

    Thank you for the article Shaun, but even with Daily Disbursements, the time between when the credit card is virtually "swiped" and the disbursement leaves our account is approximately 7 days. My comment was a request for a reduced processing time, not increased disbursement frequency. Thank you!

  • Shaun Porteous commented
    November 04, 2021 01:17

    Hello,

    I’m delighted to share with you that we do indeed already have faster disbursement solutions with BBMS. The feature is called daily disbursements and rather than having disbursements to your bank account on a weekly schedule, funds from your BBMS account can be disbursed into your Bank Account daily (excluding Bank Holidays and Weekends).

    Please reach out to your Account Manager of Customer Success Manager to learn more and progress with one of our Daily Disbursement solutions. For more information on our Daily Disbursement capabilities here is our knowledge base article - https://kb.blackbaud.com/knowledgebase/articles/Article/189465

    Thanks!

    Shaun