Blackbaud Merchant Services

As an admin of 240 plus accounts is it possible to get a column added when I view all my users as an admin of what BBMS site they have access to?

I would like to have a pop up window appear after the person pays securely with the donation button - so that i can personalize it - thank them for their donation and ask them to CHECK THEIR SPAM FOLDER for the receipt. Alot of our clients are not...

The product used to have a function that would prompt a Luminate interaction for accounts that it was not able to update automatically, so we could pull a report based on that interaction and reach out to members whose payments were failing. Now w...

We can't track conversions on LO Checkout forms without the ability to add a Google Tag (from Google Tag Manager) into the iFrame that accepts payment.

The velocity check flags (and sometimes causes failure for) multiple payments from the same payer within >30 seconds of each other. This makes sense for donations but not for tuition. Families with multiple children in our school are faced with...

The box is already checked, so donors have to untick it to opt out. We've had complaints that people didn't notice and paid more than they expected. We have had to apologize and then refund the cover amount.

Add Transaction Count to header of Detailed Disbursement Report. When disbursements are higher volume, a quick reference number of transactions would be very helpful.

Update the MobileApp to allow PayPal and Venmo as payment options just like web gift forms allow. We have a significant number of donors at events who prefer to pay this way. It is much more cumbersome to have to access an online webpage to offer ...

When donor shoose to give directly from their checking account they are asked for a check number. This is not necessary and has confused some of our donors. We would like to see it removed from the payment popup box and only require name, routing ...

If you have multiple swipers, you cannot tell which device swiped which card. This makes it impossible to reconcile revenue when multiple credit card swipers are in use at the same time but for different reasons. This is a dealbreaker for us and t...