When we key in a donation using the virtual terminal, it does not post to eTapestry nor do we get an email confirmation that the donation happened. We get both when the donor contributes online. Now that our use the virtual terminal is increasing dramatically, this will become a lot more than just an inconvenience, it is causing a considerable duplication of effort and the potential for input errors. This is a serious problem to a not-for -profit organization that is trying to control their staff time and costs.
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