Blackbaud Merchant Services

Re-Issue Confirmation with Blackbaud Pays Information

I just learned that it is not possible to re-issue a donor's credit card receipt with the information regarding additional fees charged through the Blackbaud Pays fee coverage option. As anyone with an auditing/accounting process would need access to this information, it is critical that it be available to the donor. This is essentially the same as re-printing a receipt from a store and is necessary information to be able to provide. Without this ability, Blackbaud Pays is simply not a responsible option for Blackbaud or the organizations utilizing it.

  • Eleysa Richards
  • Apr 21 2023
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