Blackbaud Merchant Services

Please consider adding a new feature/alert in all Blackbaud applications for the customer/cardholder in the event that an identical submission/payment is made to the merchant services gateway. This feature/alert would notify cardholders immediatel...

As a nonprofit we use the blackbaud mobile swipers as a way to collect different types of donations and sales at fundraising events. You could have silent auction purchases, merchandise sales, and raffle squares all rolled into one price with no w...

It would be most helpful, if when trying to reset your password, it did just that instead of sending you to KB articles.

Please add MobilePay P2PE integration to the roadmap. P2PE integration is in the process for BB Checkout, however, MobilePay isn't on roadmap. Integrating with a P2PE validated solution is critical for processing mobile payments. MobilePay's encry...

It happens. The second you submit a gift for $2500 you realize that you meant to enter $25.00. No matter how conscientious you are, data entry errors happen. Also at times a donor will call shortly after giving a gift to amend the amount or change...

I'd like to see an integration of our mobile Online Express form that we use on our website so it's available to use with MobilePay. That way, all gifts processed by BBMS would be in one place for reporting, etc. Also, it would afford an opportuni...

I would like to see an error message pop-up when using a test account if you enter a cc number other than the test cc number of 4111 1111 1111 1111. Currently, if you forget to transfer the registration form to a live BBMS account, donors can stil...

You currently have the system set for suspect transactions at a timeframe of 30 seconds. This should be adjustable per client - I know on my end, moving that timeframe out would be beneficial at my organization.

Integration of DAFdirect.org payment method and widget. This will allow for donations from donor direct funds. The widget and site can be link at the payment option area. Please see option below taken from dafdirect.org site. The traditional DA...

It would be really nice to have this integrated with Altru as we would be able to sell merchandise, memberships, gift certificates, etc. AND large donations while still connecting to the constituent record. It is hard to sell memberships when you ...