Blackbaud Merchant Services

Connect Online Express form to MobilePay

I'd like to see an integration of our mobile Online Express form that we use on our website so it's available to use with MobilePay.  That way, all gifts processed by BBMS would be in one place for reporting, etc.  Also, it would afford an opportunity to collect additional information about the gift/donor via the Online Express form that MobilePay can't do.  I can not express to you how frustrating it is that we can not collect this info.  I even tried creating an event and using the Event Management App, but it doesn't allow Attributes to be added to the transaction -- or variable gift amounts (we have to assign gift amounts in the Event set-up that are then listed in the app's form. Donors can choose to multiply that gift amount, but we'd rather they be able to enter their own gift amounts -- who are we to dictate the amount of their gift?). Additionally, the Events Management App doesn't mesh with MobilePay.  WHAT'S THE POINT?!?  All of these services should be integrated and seamless.  

  • Ken Ahlbrand
  • Jun 6 2018
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    Lee Turner commented
    November 08, 2018 21:39

    Hi Ken, thanks for your feedback. I completely agree that all of these services should be integrated and seamless. This year we've delivered an integration between MobilePay and Luminate Online/TeamRaiser forms that we expect to apply to our other fundraising applications and payment forms. I don't have a timeline for you yet for when it will be available for Online Express/Raiser's Edge NXT users, but we are currently exploring options for making MobilePay available for you and we'll keep you posted as those plans take shape.