Blackbaud Merchant Services

We need the ability to add a date range and subtotal by Account/transaction date to the Disbursement Reports. This is used for each batch that is processed, and sometimes is run multiple times per day. The new Transactions report process only give...

We have to manually consolidate our eTap donation report with our Disbursement report. It would be great if there was an option to download the Disbursement report monthly and/or quarterly so it would be easier to merge the two.

It would be good to be able to void transactions on BBMS. I know about the refund option. However, having the option to void the transaction especially within a certain time frame, ensures no processing fee is incurred because the donation will be...

The language selection field on the payment pop-up shows a flag at the bottom right corner. This has caused confusion among customers/donors who mistake it for the payment currency. Mentioning the language itself defaulted to "English", rather tha...

It would be very helpful for our finance team to have the funds donated to listed as a column the disbursement report. Otherwise they have to search for each record in Raiser's Edge to find out which fund the donor wanted the money to go towards, ...

Please look into including Paypal as an option for Canadian users.

I can't imagine why anyone who is doing a search in BBMS would not want to see all transactions as the rule (default) and so it's hard to understand why the default is to include credit cards only. Can this suggestion please be forwarded to BBMS s...

Maryland Food Bank has amazing option that allows donor to send with message an e card to honor /,tribute receiver or family member. Can choose from different card options. If this is better placed elsewhere on site please advise