Blackbaud Merchant Services

Admin Processing Fee Explanation Publicly

From a donor facing side, I'd like to be able to explain what is included in the Donor Covered Processing Fees. Donors come and see a high number, and we'd like to breakdown what the fee consists of so that we are as transparent as possible. If we can customize this message, even better. Perhaps its just an explanatory message underneath the checkbox where we ask donors to cover the fees. I do think this would go a long way with asking donors to cover the fees.

  • Sannah Khan
  • Aug 14 2026
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  • Sannah Khan commented
    09 Sep 16:29

    Even if our organization is able to cover the platform fees, and only allow our donors to cover the transaction fees, that would be helpful too.