Blackbaud Merchant Services
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Bring back the Batch Search option
In the old BBMS portal, we relied heavily on the Batch Search function for daily reconciliation of our RE batches. Now in the new portal, we no longer have access to it. Please bring it back.
Created 01 Aug 14:00 by Steven Lopresti
BBMS Web Portal
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1
Vote
Is there an easy way for donors to give crypto currency gifts through BBMS?
We are considering adding a widget to our website to be able to accept crypto currency through a third party. It would be great if this could integrate with our BBMS and Raiser's Edge CRM
Created 21 Jul 20:13 by Guest
Blackbaud Checkout
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2
Vote
Logging in with BBID/need easier switching between BBMS accounts
When a user has more than one BBMS account, the new BBID login process does not have an intuitive way to switch between them. Allowing the user to select which account when logging into BBMS each time or having a "switch account" button/drop-down ...
Created 21 Jul 17:17 by Carrie Powell
BBMS Web Portal
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1
Vote
Email Notifications for Transactions with 'Gateway Decline'
Currently, we're able to enable email notifications for multiple type of transactions (ex. fraudulent transactions) but I'd like to be able to receive email notifications for transactions with a result of 'Gateway Decline.' This would allow us to ...
Created 21 Jul 17:16 by Guest
BBMS Web Portal
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1
Vote
Add PayPal payment processing option in Canada
It will help process monthly and one-time PayPal donations using BBMS. We don't have to use a third-party platform to accept the payments and integrate with Raiser's Edge.
Created 04 Jul 18:46 by Guest
Payment Methods
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1
Vote
Real Time Alert (email notification) to BBMS
We've experienced transactions that were approved in BBMS but failed in our Luminate Online due to a 'Gateway Connection' failure (statusCode = 500). There should be some kind of email notification in real time that can allow customers to know tha...
Created 30 Jun 11:34 by Guest
BBMS Web Portal
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1
Vote
Add Address and Phone of donor to Online Giving - thank you email
Please add the donor's address and phone number to the "Online Giving Thank You" letter that is automatically generated at the time of the gift.
Created 24 Jun 14:41 by Guest
Blackbaud Checkout
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1
Vote
EBT processing
Hi, Just an idea. We currently use BBMS and ETapestry. We are looking to start accepting EBT benefits. Would have been great if you also offered that.
Created 13 Jun 18:32 by Guest
MobilePay
0
1
Vote
Donors outside of the U.S. and Canada can only use credit cards
We have international donors who have asked why they can't use bank information to donate. Kind of unbelievable that in 2022, Blackbaud hasn't found a way to make this happen.
Created 13 Jun 14:34 by Guest
Payment Methods
0
1
Vote
Provide a Daily Activity Log for Changes to Account Mgmt Settings
An email is sent to the BBMS administrator indicating there has been a change to account management settings, and indicates "Area: Users." It would be good to have a detailed audit trail so that the administrator can see who made the change and ex...
Created 10 Jun 21:08 by Guest
Reporting and Reconciliation
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