Blackbaud Merchant Services

A Venmo QR code is generated when a donor selects Venmo as a payment option during checkout. It would be beneficial if we could download this QR code so it can be printed and used offline.

In the old BBMS site we were able to enter the exact amount that needed to be refunded (partial refund). In the new BBMS portal we only have two options - just the complete cover amount or the full amount including complete cover. There is no way ...

Per the new MC regulations we are required to notify a monthly donor each time their reoccurring donation is processed. If there was a way when committing the EFT Credit Card batch for that transaction notification to be sent, that would make this...

I want to be able to print and/or save the BBMS transaction details. This came up when I was looking at suspect transactions and wanted to save them to my files, but there was no option other than a screenshot or right-click and print, neither of ...

Why in the world do we have a technology forward device like the mobile pay terminals and then we have to manually enter those into BBMS, RE and FE. This makes absolutely no sense to me and is going backwards. PLEASE FIX THIS

It would be nice if we could get invoiced for the readers rather than have it come from our BBMS disbursement. It messes with the reconciliation we have built with our business office.

We would like to be able to customize the email receipt which can be sent using the MobilePay terminal App. Among other uses for this customization, we have branches that would need to send a receipt in a different language. Currently, we can edit...

We need a unique identifier to match gifts created via NXT Donation Forms with BBMS reports. We need something unique like BBMS transaction ID, but NXT Donation Form gifts don't come into the system with that unique transaction ID. We need a match...