Blackbaud Merchant Services

Email Notifications for Transactions with 'Gateway Decline'

Currently, we're able to enable email notifications for multiple type of transactions (ex. fraudulent transactions) but I'd like to be able to receive email notifications for transactions with a result of 'Gateway Decline.' This would allow us to proactively follow-up with the individual experiencing difficulties to offer assistance, without having to manually consult the transactions via the Transaction List.

  • Guest
  • Jul 21 2022
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