Blackbaud Merchant Services

Please add MobilePay P2PE integration to the roadmap. P2PE integration is in the process for BB Checkout, however, MobilePay isn't on roadmap. Integrating with a P2PE validated solution is critical for processing mobile payments. MobilePay's encry...

International donors from EU cannot make donations to US based charities if using BBMS. It would be of great to be able to take international donations.

To better enable use of MobilePay at events, allow a standard list of items to be created for a dropdown menu. User could then pick from list ie. golfer, dinner, silent auction, etc. and then process the transaction as currently done. This would...

Please create a single sign on for customers that have more than one Blackbaud Merchant Services account.

Cardholder name, date, and amount sometimes isn't enough to locate a transaction in the transaction report (if you need more details). Having the unique transaction ID in the disbursement report would allow you to more easily locate the transactio...

Can you add an online auction component to events?

Since BBMS gateways can be used for a variety of purposes beyond donations, add an option to allow the gateway to pass along processing fees to the user rather than charging the fee to the institution.

Need to allow people to pay using Apple Pay. Square Devices allow this and it's very useful. It would be most convenient for our events to allow people to pay via Apple Pay with their cell phones instead of swiping their credit cards. Thank you.

Because we don't use Online Express, but post gifts manually into RE, it would be helpful to know when the recurring gift transactions occur, instead of sifting through a weekly report. Authorize.net (our former gateway) emailed each recurring tra...

The current credit card swipers utilize a headphone jack connection. Most new mobile devices don't offer a headphone jack anymore. An updated swiper that has a USB-C connection or Lightning port will allow us to use the swipers with our "modern" c...