Blackbaud Merchant Services

Search options from old portal are missing in new portal

The new portal has limited search capabilities compared to the classic web portal. We must have the ability to search for either transactions or batches. And, we need to be able to search by the the credit card name or parts of the credit card name. We cannot use the new portal without those capabilities.

  • Vicki Goodwin
  • Jul 26 2022
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  • Steven Lopresti commented
    1 Aug 01:59pm

    The Batch Search function from the old portal were vital in our daily reconciliation process. Please bring it back. We're shocked that it was removed in the first place.