Blackbaud Merchant Services

More details in BBMS reporting

It would be helpful if the BBMS reporting would add more detail on what the funds are for. For example if online transactions are for the Annual Fund and the appeal is Scholarships or if its for a restricted fund, being able to see what the (appeal/package) funds are for. Our finance office would like to be able to pull a report that says that, versus asking Advancement to provide a report to provide additional supporting documentation on what the funds are for. 

  • Guest
  • Feb 28 2019
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    Clint Boswell commented
    11 Jul 20:29

    Thanks for your feedback! We are looking expand where transaction data can be accessed throughout Blackbaud solutions. This is an interesting request that we would like to know more about. What kind of fund details are you wanting to find on the BBMS reports? How would you use these data in the tasks the finance office completes?

  • Guest commented
    15 Jul 20:11

    Hi Clint!

    I hope all is well. Thank you for responding! Since Bishop Ireton has two BBMS accounts and an IATS account, it makes it difficult for Finance to know what the funds were for when reconciling. They have to contact advancement, athletics and other departments to determine what the funds were for.

     

    One of the problems we're having is that when we set up forms and events in CORE/OnSuite/Education Management Systems, we can either use IATS or BBMS. After discovering that BBMS doesn't give detailed reports in CORE/OnSuite/Education Management Systems like IATS does, we've decided to use IATS for school related items and to use BBMS for Athletics and Advancement. 

     

    We've started using Online Express to assist with the data/gift entry piece. Since the information received using OLX goes to RE, we have to use one of the two BBMS accounts. When Finance opens the Detailed Disbursement Reports it doesn't advise what the fund codes are. It lets Finance know which account was used (Advancement or Athletics) in the upper right hand corner. Athletics has a lot more events and online charges than Advancement does. With the information from BBMS, it just list the name of the donor the amount, fees taken, date the account type and the net amount on the Disbursement Detail Report. What the school would like to see is fund codes and possibly packages to further drill down into the transaction.

     

    For now, when finance asks for information, either myself or a member of the IT team has to manipulate the data in excel and send it back to them.  Some if the transactions are recorded in Raiser's Edge while some of them are not because they are not affiliated with the Advancement office. 

     

    If you need more details or to discuss over the phone, you can reach me at 703-212-5180 or via email at gilderl@bishopireton.org.

     

    Thanks again for everything! I appreciate it. Looking to working forward to working with you on this new venture. Take care and have a good day!


    Thanks!

    Lanetta M. Gilder-Sodipo

    Advancement Services & Database Manager

    Bishop Ireton High School