Blackbaud Merchant Services
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Receiving Disbursement Reports monthly or quarterly
We have to manually consolidate our eTap donation report with our Disbursement report. It would be great if there was an option to download the Disbursement report monthly and/or quarterly so it would be easier to merge the two.
Created 1 Mar 05:43pm by Guest
Disbursements
0
1
Vote
Language selection field - payment pop-up
The language selection field on the payment pop-up shows a flag at the bottom right corner. This has caused confusion among customers/donors who mistake it for the payment currency. Mentioning the language itself defaulted to "English", rather tha...
Created 11 Feb 02:56pm by Guest
Credit Card Payments
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1
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Funds available on Disbursement report
It would be very helpful for our finance team to have the funds donated to listed as a column the disbursement report. Otherwise they have to search for each record in Raiser's Edge to find out which fund the donor wanted the money to go towards, ...
Created 9 Feb 05:00pm by Guest
Disbursements
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2
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A report of all monthly disbursements
No description provided
Created 31 Jan 02:11pm by Guest
Reporting and Reconciliation
1
1
Vote
Paypal in Canada
Please look into including Paypal as an option for Canadian users.
Created 27 Jan 02:50pm by Guest
Digital Wallets
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1
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Donors able to send in honor/tribute e cards
Maryland Food Bank has amazing option that allows donor to send with message an e card to honor /,tribute receiver or family member. Can choose from different card options. If this is better placed elsewhere on site please advise
Created 29 Dec 08:05pm by Joseph Baker
Blackbaud Checkout
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2
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Download transactions from BBMS into Gift Batch
Please add the ability to download select transactions from BBMS into RE Gift Batch. We used to navigate this ability by entering our credit cards into an OLX form, but improved security now blocks multiple credit cards from one IP address. Suppor...
Created 29 Dec 04:54pm by Faith Murray
Reporting and Reconciliation
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1
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Annual Disbursement Calendar Needs to be Available in Early December
Please make the new year's annual disbursement calendar available by mid December at the latest and a high priority. We have to plan our annual staff work calendar around this disbursement schedule which is different for every week. It is hard to ...
Created 22 Dec 09:42pm by Guest
Other
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Maintenance ID #51593
When our BBMS system is down for maintenance and all transactions will fail, could you add some sort of language to let the donor know WHY their transaction failed? As a donor, i would be hesitant to try again.
Created 1 Dec 07:27pm by Mary Ewing
Other
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2
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Adjust fees on refunds
11/17/2021 A transaction of $250.00 was processed. The donor intended to give $200.00. A refund of $50.00 was issued. The processing fee remained $7.26 instead of decreasing to $5.86. Suggestion: Assess processing fees according to the actual amou...
Created 24 Nov 02:49pm by Guest
Other
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