Blackbaud Merchant Services

I will be soon integrating BBMS for credit card processing. I would like to see the option for donors to accept the processing fee similar to how the Network for Good allows that as an option. Running a small non profit, every savings to the organ...

We would really love for BBMS to support Direct Debit for Canadian clients. We switched our credit card processing over to BBMS and unfortunately have to keep our direct debits with another provider. It would be so much nicer to have everything wi...

This will secure malicious access to accounts that have the access to reverse PCI payments and/or commit fraud. It would also offer the same security and experience as NXT, I am surprised that access to Merchant Services is not a link under NXT bu...

The ability to resolve Suspect Transactions should be made available from within the new BB portal. Having to log into the old portal to resolve seems silly.

Please create a single sign on for customers that have more than one Blackbaud Merchant Services account.

Current card readers require audio jack. Newer iPhones don't have an audio jack. A new card reader that uses the lightning port without an adapter would be useful.

When individuals are paying, it would be helpful if there was an option to capture a name in addition to their signature. We will often have individuals paying with a company credit card that may or may not display their individual name instead of...

Add the option of logging into Blackbaud Merchant Services with two-step authentication

Since the newest version on iPhones don't have a headphone jack, it is impossible to plug the Mobile Pay device directly into the phone. Using an adapter is awkward at best, even if you have remembered to bring it with you to your event. Please fi...

Can we offer touchless payment options for our customers?